ServiceNow CSM Developer | ITSM & ASP.NET Expert

Adventus; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Adventus is seeking a skilled ServiceNow CSM professional to design, configure, and implement ITSM-focused solutions. You will map customer requirements to IT processes, develop ASP.NET components, and drive UI/UX improvements and integrations within the ServiceNow ecosystem.

The role covers release planning, implementation collaboration, and ongoing system enhancements. Strong scripting and a backing in JavaScript/HTML5 are essential for success in this position.

Qualifications

• Minimum 3 years of professional ServiceNow CSM experience.
• Experience deploying ITSM enterprise solutions and configuring ServiceNow.
• Experience in designing UI/UX and scripting capabilities.
• Strong server-side and client-side scripting knowledge.
• ITIL4 and ServiceNow certifications are a plus.

Responsibilities

• Understanding customer requirement and map to IT processes.
• Design, configure and code ServiceNow according to business needs.
• Facilitate rollout of new functionality, interfaces, modules, and UI/configuration.
• Configure integration, develop and support ServiceNow solutions.
• Screen and form design, workflow development, reporting, and system integration.
• Collaborate on ServiceNow release planning and implementations.
• Identify deficiencies and propose solutions for the system.
• Develop ASP.NET custom web applications.

Skills

ServiceNow CSM

ITSM deployments

ITAM (HAM & SAM)

ITOM

C#

ASP.NET

SQL

JavaScript

HTML5

CSS3

Education

ITIL4 Certification

ServiceNow CSM Certification

ITSM Certification

Tools

ServiceNow

Job description

Adventus is seeking a skilled ServiceNow CSM professional to design, configure, and implement ITSM-focused solutions. You will map customer requirements to IT processes, develop ASP.NET components, and drive UI/UX improvements and integrations within the ServiceNow ecosystem.

The role covers release planning, implementation collaboration, and ongoing system enhancements. Strong scripting and a backing in JavaScript/HTML5 are essential for success in this position.