Service Sales Specialist

Hitachi Automotive Systems Americas, Inc.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical plan

EPF

Insurance

Leave programs

Job summary

Hitachi Energy Malaysia Sdn. Bhd. is seeking a Service Sales Specialist to drive growth in HV service offerings across transformers, GIS, and AIS.

You will develop sales strategies, engage with utilities and industrials, and lead proposals and negotiations to deliver customer value. The role requires a Bachelor's degree in Electrical/Electronics Engineering and at least 3 years in technical or service sales, with willingness to travel across Malaysia and the region.

Qualifications

• Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.
• Minimum 3 years of experience in technical sales, service sales, or business development within the power, electrical, or energy industry.
• Knowledge of High Voltage equipment, particularly transformers, GIS, and AIS.
• Strong commercial acumen, negotiation, and presentation skills.
• Willingness to travel across Malaysia and occasionally within the region for customer engagements.
• Professional proficiency in spoken and written English.

Responsibilities

• Develop and execute sales strategies to achieve annual order, revenue, and profitability targets.
• Identify, develop, and convert new business opportunities while maintaining strong relationships with existing customers.
• Promote and sell HV service solutions, including transformer, GIS, and AIS-related services.
• Engage with customers to understand their operational challenges and recommend appropriate service offerings.
• Prepare and present technical and commercial proposals, quotations, and value-driven solutions.
• Build and maintain a healthy sales pipeline through regular customer engagement and site visits.
• Collaborate with internal engineering, service, and commercial teams to deliver successful customer outcomes.
• Maintain accurate sales forecasts and provide regular market and customer insights.
• Ensure compliance with Hitachi Energy policies, procedures, and ethical business practices.

Skills

Technical sales

Customer relationships

Negotiation skills

Presentation skills

English proficiency

Education

Bachelor's degree in Electrical/Electronics Engineering

Job description

Location: Petaling Jaya, Selangor,Malaysia

Company Name: HITACHI ENERGY MALAYSIA SDN. BHD.

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Hitachi Energy Service is a trusted lifecycle partner, delivering secure, sustainable, and innovative service solutions that help customers maximize the performance, reliability, and lifespan of their assets. We are looking for a Service Sales Specialist to drive sales growth across our High Voltage (HV) Service business.

How You'll Make an Impact

• Develop and execute sales strategies to achieve annual order, revenue, and profitability targets.
• Identify, develop, and convert new business opportunities while maintaining strong relationships with existing customers.
• Promote and sell HV service solutions, including transformer, GIS, and AIS-related services.
• Engage with customers to understand their operational challenges and recommend appropriate service offerings.
• Prepare and present technical and commercial proposals, quotations, and value-driven solutions.
• Build and maintain a healthy sales pipeline through regular customer engagement and site visits.
• Collaborate with internal engineering, service, and commercial teams to deliver successful customer outcomes.
• Maintain accurate sales forecasts and provide regular market and customer insights.
• Ensure compliance with Hitachi Energy policies, procedures, and ethical business practices.
• Live Hitachi Energy's core values of safety and integrity by taking responsibility for your actions while supporting colleagues and customers.

Your Background

• Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.
• Minimum 3 years of experience in technical sales, service sales, or business development within the power, electrical, or energy industry.
• Knowledge of High Voltage equipment, particularly transformers, GIS (Gas Insulated Switchgear), and AIS (Air Insulated Switchgear).
• Proven ability to develop customer relationships and identify new sales opportunities.
• Strong commercial acumen, negotiation, and presentation skills.
• Ability to understand technical specifications and communicate technical solutions effectively.
• Self-motivated team player with a customer-focused mindset.
• Willingness to travel across Malaysia and occasionally within the region for customer engagements.
• Professional proficiency in spoken and written English.

Preferred Qualifications

• Experience in utility, power transmission, service, or electrical infrastructure industries.
• Knowledge of lifecycle service solutions, maintenance, retrofit, upgrade, or asset management services for HV equipment.
• Existing network within utilities, industrial customers, or energy sector stakeholders.

More about us:

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

• Employer-sponsored medical plan (inc. dental care)
• Employer provident fund (EPF) – employer and employee.
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance Hospitalization Insurance.
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)

Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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