Tearista (Gong Cha KL Gateway)

Teafe (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Maternity leave

Opportunities for promotion

Parental leave

Job summary

Gong Cha is hiring in Kuala Lumpur, Malaysia, for a customer-focused role at our bustling bubble tea location. You will greet guests, take accurate orders, and ensure beverages are prepared and presented promptly while maintaining high cleanliness standards.

Join our team to provide warm service, assist with store opening/closing, and collaborate with colleagues to deliver a smooth, enjoyable guest experience. Local familiarity and ability to work in a fast-paced setting are preferred.

Qualifications

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations.
• Maintain cleanliness and hygiene in service areas.
• Collaborate with team to ensure smooth operations.

Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations.
• Serve beverages promptly and professionally.
• Opening & closing preparation work.
• Ensure cleanliness and hygiene standards are maintained in the service areas.
• Handle customer inquiries and resolve any issues promptly and courteously.
• Assist with the preparation of dining areas and stocking of supplies.
• Collaborate with team members to ensure smooth restaurant operations.

Skills

Customer service

Communication

Teamwork

Job description

Responsibilities

• Greet and seat customers in a friendly and professional manner.
• Take orders accurately and provide recommendations on menu items accordingly
• Serving beverage promptly and professionally
• Opening & closing preparation work
• Ensure cleanliness and hygiene standards are maintained in the service areas
• Handle customer inquiries and resolve any issues promptly and courteously.
• Assist with the preparation of dining areas and stocking of supplies.
• Collaborate with team members to ensure smooth restaurant operations.

General

• To adhere and enforce all Company’s policies and procedures.
• Undertake / participate in any ad hoc projects or other relevant duties as assigned from time to time.

Benefits

• Maternity leave
• Opportunities for promotion
• Parental leave

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Bubble Tea Maker?
• Which of the following types of qualifications do you have?

Gong Cha 貢茶 is an international bubble tea chain that originated from Kaohsiung, Taiwan in 2006, and since 2009, has swept Malaysia’s neighboring countries – Singapore, Hong Kong, China, Macau and the Philippines – by storm. To date, Gong Cha is the fastest growing brand and has further expanded internationally to South Korea, Japan, USA, Canada and other countries, with more than 1,500 stores worldwide. Gong Cha’s story is one that roots itself as one of the most reliable providers of quality tea in the world.

Gong Cha 貢茶 is an international bubble tea chain that originated from Kaohsiung, Taiwan in 2006, and since 2009, has swept Malaysia’s neighboring countries – Singapore, Hong Kong, China, Macau and the Philippines – by storm. To date, Gong Cha is the fastest growing brand and has further expanded internationally to South Korea, Japan, USA, Canada and other countries, with more than 1,500 stores worldwide. Gong Cha’s story is one that roots itself as one of the most reliable providers of quality tea in the world.