Senior Wealth Client Engagement Lead

HSBC; Kuala Kubu Bharu; On-site; MYR 60,000 - 100,000; Full time

Job summary

HSBC Malaysia is seeking an Assistant Manager, Client Engagement within International Wealth and Personal Banking (IWPB). The role focuses on leading a sales team to acquire affluent customers, delivering need-based solutions across banking products, and presenting to potential clients at roadshows and events.

Ideal candidates bring 3–5 years in banking sales with team leadership, strong communication, and a proactive, independent work style in a dynamic banking environment.

Qualifications

• 3–5 years of experience in Banking sales or customer acquisition.
• Experience in leading a sales team is preferred.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and drive the sales team to acquire affluent customers, focusing on need-based selling across accounts, cards, and borrowing products.
• Conduct impactful client presentations and build relationships with high-potential customers to grow the business.
• Address escalated customer concerns with timely, professional resolution and ensure fair outcomes for customers.
• Collaborate with internal teams and external partners to execute acquisition plans and maintain regulatory compliance.

Skills

Sales leadership

Interpersonal skills

Problem-solving

Independent worker

Job description

HSBC Malaysia is seeking an Assistant Manager, Client Engagement within International Wealth and Personal Banking (IWPB). The role focuses on leading a sales team to acquire affluent customers, delivering need-based solutions across banking products, and presenting to potential clients at roadshows and events.

Ideal candidates bring 3–5 years in banking sales with team leadership, strong communication, and a proactive, independent work style in a dynamic banking environment.