Senior Visual Merchandising Lead – Luxury Brand Experience

Chanel, Inc.

Kuala Lumpur

On-site

MYR 60,000 - 120,000

Full time

14 days+

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Job summary

Chanel Malaysia seeks a senior Visual Merchandiser to custodiate brand image nationwide. You will lead VM at stand-alone boutiques and counters, plan layouts, and coordinate with contractors to guarantee on-brand presentation aligned with marketing calendars.

You will develop planograms, manage budgets, and ensure consistency across POS while training Retail teams and supporting new store openings.

Qualifications

Minimum Advanced Diploma in Interior, Graphic, Industrial Design or related field.
Proficiency in Illustrator, Photoshop, SketchUp, AutoCAD or equivalent 2D/3D design software.
Experience: 2–3 years in retail visual merchandising; cosmetics/department stores advantageous.
Strong communication and stakeholder management across internal and external teams.

Responsibilities

Visual Merchandising at POS.
Proactively plan all workflows to ensure timely and successful VM execution.
Forecast and coordinate the ordering of global VM materials to ensure alignment with merchandising plans.
Source, order, and manage locally and regionally produced SPMs, maintaining quality control and consistency with brand standards.
Manage visual orders and transparency changes for all POS in accordance with the marketing calendar.
Oversee the expiration and removal of visual assets and tools at POS, office, warehouse, server archives and vendor‑shared spaces.
Collaborate closely with Marketing, Retail, Product, and Regional VM team, proactively addressing issues and requests.
Contribute to the coaching and development of Retail teams, fostering a strong CHANEL VM culture.