Senior UX Researcher: Shape Marketplace Experiences

Carousell; Kuala Lumpur; Vor Ort; MYR 90.000 - 150.000; Vollzeit

Zusammenfassung

Mudah.my Sdn. Bhd is seeking a Senior UX Researcher to strengthen product decision-making by embedding the user voice into discovery and delivery across core marketplace journeys for buyers and sellers.

You will own research for product areas, partnering with Product Managers, Designers, and Analysts to reduce risk, validate direction before build, and ship improvements grounded in real user insight.

Qualifikationen

• 4-8 years of UX research experience in consumer products, marketplaces, classifieds, or high-traffic digital platforms.
• Active integration of generative AI tools into daily research workflows.

Aufgaben

• Own end-to-end research for priority journeys across buyer/seller flows.
• Partner with PMs and Designers early to validate problems and hypotheses.
• Translate insights into actionable product recommendations and priorities.
• Establish lightweight, repeatable usability testing gates for critical flows.

Kenntnisse

UX research

Qualitative interviews

Usability testing

Synthesis

Stakeholder management

Jobbeschreibung

Mudah.my Sdn. Bhd is seeking a Senior UX Researcher to strengthen product decision-making by embedding the user voice into discovery and delivery across core marketplace journeys for buyers and sellers.

You will own research for product areas, partnering with Product Managers, Designers, and Analysts to reduce risk, validate direction before build, and ship improvements grounded in real user insight.