Senior UI/UX Design Lead | Mentorship & Design Systems

TDCX; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical, insurance, and

World-class workspaces

Learning and development plans

Flexible working arrangements

Coaching and mentoring

Job summary

TDCX in Malaysia seeks a senior UX Designer to lead design tasks within product squads and own design quality across products, processes, and journeys. You will drive UX/UI design excellence, shape information architecture and visual hierarchy, and advocate for user-centered outcomes.

You will mentor junior designers, influence product roadmaps with engineering and product leads, and help scale design systems across the organization to improve consistency and impact.

Qualifications

• Candidate has deep UX design experience leading squads and driving quality.
• Experience mentoring junior designers and shaping design culture.
• Proficient in design systems and cross-platform UX research.

Responsibilities

• Lead design tasks within product squads and own design quality.
• Contribute to UI/UX design practice as a senior team member.
• Lead complex end-to-end UX research initiatives and strategies.
• Maintain, evolve and advocate for design systems and processes, setting clear design direction.
• Mentor and coach junior designers through complex problems and feedback.
• Shape squad's product roadmap alongside product and engineering leads.

Skills

UX design leadership

Mentorship

Workshop facilitation

English communication

Education

Diploma/Advanced/Higher Diploma in Multimedia Technology or Design

Bachelor's/Master's in Graphic/Web Design or Human-Computer Interaction

Tools

Claude Design

Figma AI/Make

Job description

TDCX in Malaysia seeks a senior UX Designer to lead design tasks within product squads and own design quality across products, processes, and journeys. You will drive UX/UI design excellence, shape information architecture and visual hierarchy, and advocate for user-centered outcomes.

You will mentor junior designers, influence product roadmaps with engineering and product leads, and help scale design systems across the organization to improve consistency and impact.