dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.
We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.
Shift & Availability:
This role includes a remote standby rotation (approximately one week per month) to monitor urgent payment matters outside of office hours, including weekday evenings and weekends — manageable via phone from home.
Work Arrangement:
Fully On-site
What You’ll Do:
- Transaction Checking & Approval - Independently verify payment/transfer details, supporting documents, balances, limits and approvals before approving or rejecting transactions.
- Settlement & Transaction Monitoring - Monitor fiat and crypto transactions through completion and follow up on pending, failed or rejected settlements.
- Liquidity & Balance Monitoring - Review bank, wallet and exchange balances and highlight funding requirements or unusual movements.
- FX & Treasury Execution - Support and/or execute FX conversions within delegated authority, obtain and compare rates, monitor market movements, validate trade details and ensure timely settlement of FX transactions.
- Reconciliation & Control Review - Review outstanding reconciliation items, transaction discrepancies and documentation completeness.
- Process & Team Support - Support SOP improvements, automation, system testing and operational enhancements.
- Cross-functional Coordination - Work closely with Finance, Operations, Business Developments and Development/Technology teams to facilitate smooth and timely fund flows, resolve operational issues and support Treasury-related system improvements.
What We’re Looking For:
- Minimum 3–5 years of relevant experience, with strong exposure to fintech, payments, digital assets, crypto, banking, or treasury operations.
- Mandarin proficiency, spoken and written, is preferred for stakeholder and counterparty communication.
- Prior experience in a fintech, payment institution, digital asset, crypto exchange, payment gateway, remittance, or other fast-paced financial services environment is strongly preferred.
- Hands-on experience managing or reviewing fiat and digital asset fund flows, including bank transfers, payment platforms, wallets, exchanges, custodians, or OTC counterparties.
- Good understanding of cash flow management, liquidity, FX execution, payment settlement, treasury controls, and cross-border fund movements.
- Experience working with multiple banks, payment providers, wallets, exchanges, or settlement counterparties across different currencies and jurisdictions is preferred.
- Familiarity with FX pricing, rate comparison, trade execution, settlement, and currency exposure management.
- Strong understanding of operational risks in fintech, including transaction failures, settlement delays, beneficiary changes, wallet/network risks, liquidity constraints, and reconciliation breaks.
- Comfortable working cross-functionally with Finance, Operations, Compliance, Risk, Product, and Development/Technology teams.
- Familiarity with data and automation tools such as Excel, SQL, Python, APIs, AI tools, or workflow automation solutions is an advantage.
- Strong attention to detail, independent judgement, and ability to review, challenge, and validate transactions rather than simply process them.
- Mandarin proficiency, spoken and written, is preferred for stakeholder and counterparty communication.
Why Join Us:
- Exposure to multi-currency, cross-border, fiat and digital asset Treasury operations.
- Hands-on experience in cash management, liquidity, payments, settlements, FX, and treasury controls.
- Opportunity to develop experience across banking, payment platforms, wallets, exchanges, custodians, and counterparties.
- Opportunity to take ownership of transaction controls, operational improvements, SOP development, and automation initiatives.
- Work closely with Finance, Operations, Development/Technology, and other teams to solve real operational and system challenges.
- Join a collaborative Treasury team with a strong focus on control, scalability, process improvement, and automation.
- Opportunity to grow into broader responsibilities across Treasury management, trading, controls, and authorization.
dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow revenues with increased acceptance rates across fiat and cryptocurrency. Our client's customers benefit from frictionless payment experiences, whether they are using our award-winning POS+ terminal in-store or using our online checkout solution.
Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services. We have expanded our global footprint with subsidiaries in the Americas, Hong Kong and the Middle East.
dtcpay is a regulated payment service provider that offers reliable solutions for merchants to grow revenues with increased acceptance rates across fiat and cryptocurrency. Our client's customers benefit from frictionless payment experiences, whether they are using our award-winning POS+ terminal in-store or using our online checkout solution.
Founded in 2019 in Singapore, dtcpay is a licensed Major Payment Institution (MPI) under the Monetary Authority of Singapore (MAS) and offers Digital Payment Token (DPT) services. We have expanded our global footprint with subsidiaries in the Americas, Hong Kong and the Middle East.