Senior Training & Education Specialist

Medtronic; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits package

Job summary

Medtronic in Malaysia seeks a Senior Training / Education Specialist to empower commercial and marketing teams with product knowledge, therapies, and procedures. You will design, deliver, and continuously improve in-house training aligned with global standards and company objectives.

You will partner with leadership and cross-functional teams, mentor colleagues, and manage training projects from design through implementation, driving measurable impact in performance and patient outcomes.

Qualifications

• 8+ years of relevant experience in a clinical laboratory environment, clinical training, field sales or support within the medical device or healthcare industry, or equivalent experience.
• OR Associate’s Degree with 6+ years of relevant experience.
• OR Bachelor’s Degree with 4+ years of relevant experience.
• Demonstrated experience developing and delivering technical or clinical training programs.
• Ability to manage training projects from design through implementation.
• Strong analytical and problem solving skills with the ability to improve processes, systems, or training effectiveness.
• Excellent communication skills with the ability to influence and collaborate with senior internal stakeholders and cross functional teams.
• Experience mentoring or coaching colleagues and coordinating work across project teams.
• Ability to work independently while managing multiple priorities in a dynamic environment.

Responsibilities

• Plans, develops, and delivers in-house product training and procedures/therapies programs for internal commercial and marketing functions and supporting enablers.
• Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
• Ensures training program(s) meets company objectives and alignment to Global mandated training certification.
• Maintains communication with internal stakeholders to ensure effectiveness of training.
• Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

As a Senior Training / Education Specialist, you play a key role in enabling commercial and marketing teams to effectively support products, therapies, and clinical procedures. A typical day may begin with collaborating with cross‑functional partners to identify training needs for new product launches or therapy updates. You may review feedback from field teams and stakeholders to refine course content or update lesson plans so that technical information remains current and aligned with company standards.

Throughout the day, you design and deliver engaging in‑house training sessions for internal teams, ensuring that participants gain both technical knowledge and practical application skills. You also coordinate the development of training aids, course materials, and learning methodologies that support different learning styles. In addition, you maintain alignment with global training certification requirements and company objectives, ensuring all programs meet required standards.

You frequently partner with commercial leaders, marketing teams, and other internal stakeholders to assess the effectiveness of training programs and identify opportunities for improvement. As a seasoned professional, you may also mentor colleagues, guide lower‑level specialists, and lead projects from initial design through implementation, helping ensure training initiatives deliver measurable impact.

Responsibilities

• Plans, develops, and delivers in-house product training and procedures/therapies programs for internal commercial and marketing functions and supporting enablers.
• Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
• Ensures training program(s) meets company objectives and alignment to Global mandated training certification.
• Maintains communication with internal stakeholders to ensure effectiveness of training.
• Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

Required Knowledge and Experience

• 8+ years of relevant experience in a clinical laboratory environment, clinical training, field sales or support within the medical device or healthcare industry, or equivalent experience.
• OR Associate’s Degree with 6+ years of relevant experience.
• OR Bachelor’s Degree with 4+ years of relevant experience.
• Demonstrated experience developing and delivering technical or clinical training programs.
• Ability to manage training projects from design through implementation.
• Strong analytical and problem solving skills with the ability to improve processes, systems, or training effectiveness.
• Excellent communication skills with the ability to influence and collaborate with senior internal stakeholders and cross functional teams.
• Experience mentoring or coaching colleagues and coordinating work across project teams.
• Ability to work independently while managing multiple priorities in a dynamic environment.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).