Senior System Analyst

A R Medicom (M) Sdn. Bhd.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Medicom Group is hiring a Senior Systems Analyst to drive enterprise information systems across global divisions from its Malaysia hub. You will shape end-to-end workflows, define data requirements and ensure system governance in a fast-paced environment.

You will lead system implementation, data architecture, and data integrity initiatives, collaborating with IT, operations, and external partners. The role requires strong analytical skills, ERP experience, and a lean, Agile mindset.

Qualifications

• Bachelor's degree in software development, engineering, Information Systems, or related field.
• 10 years of experience as system analyst.
• 10 years working with ERP or related information systems.
• Experience in agile scrum.
• Knowledge of supply chain systems.

Responsibilities

• Lead the selection, implementation and governance of information systems.
• Translate business needs to functional requirements.
• Build target architecture diagrams and data flow.
• Develop UAT scripts and track defects.
• Ensure master data quality and data governance.
• Support improvements across systems with cross-functional teams.
• Foster self-development and continuous learning.

Skills

Systems implementation

Data architecture

Agile Scrum

Data analysis

Communication

Education

Bachelor's degree in software development / Information Systems

Tools

Microsoft 365 tools (Power BI, Power Automate, Teams, SharePoint)

Microsoft Dynamics 365 Business Central ERP

SQL

Job description

Founded in 1988, the Medicom Group is one of the world’s leading manufacturers and distributors of high-quality infection control, single-use and preventive products for the medical, dental, industrial, veterinary, laboratory, and health and beauty markets. Based in Montreal, Canada, Medicom has operations in 50 countries, has 8 fully controlled manufacturing plants in North America, Europe, and Asia, and sells in over 95 countries. Medicom is committed to making the world a safer and healthier place by using carefully selected materials, cutting-edge technology, and continuous innovation to provide protection that healthcare professionals can count on. The company is recognised today as one of the leading facemask and non-woven manufacturers with presence in Hong Kong, China, Taiwan, Japan, Australia , Malaysia, South Korea and Singapore. Amidst an aggressive expansion across the Asia Pacific, the company holds a strong leadership market position in the manufacturing and distribution of its products.

The Role

Reporting to the Global IS Director, the position will be a key part of Medicom global strategy to integrate Information Systems across the different divisions. The incumbent will act as a process architect by outlining key end-to end workflows and business requirements to define and implement information systems and improvements. He/she also supports the systems and the team by participating in specific missions requiring good skills with data and technology.

Key Responsibilities

SYSTEMS IMPLEMENTATION (65%)

Lead the selection, implementation and management of different information systems by ensuring that a proper governance and processes around the tools are built and followed

Translate business needs to functional requirements according to system standards

Weight different options and make recommendations based on technology, cost and business future needs

Build target architecture diagrams and data flow in collaboration with other systems and business specialists

Elaborate project plan in deliverables and tasks with estimations

Build UAT scripts, follow results and prioritize defects

Provide persistent user and technical documentation after each project, and keep up to date

Participates in the implementation of systems across business units in a re usability point of view

DATA INTEGRITY AND DATA ARCHITECTURE (10%)

Ensures quality of master data in key systems and support ongoing maintenance and data integrity

In collaboration with subject matter experts, defines and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable

Supports the Change Advisory Boards (C.A.B.) meetings, by working with internal customers to ensure data requests are complete and comply with standards

SYSTEM SUPPORT AND IMPROVEMENT (20%)

Implement improvements across the systems based on business units needs in collaboration with internal or external resources if required

Identify areas for data quality improvements and help to resolve defects through the appropriate choice of error detection and correction, process control and improvement, or process design strategies

SELF DEVELOPMENT (5%)

Build and follow personal development plan

Identify and attend trainings (webinars, conferences, workshops, etc.) relevant to development plan

Requirements

Skills, Knowledge and Abilities

Strong skills implementing small and large systems with reusability perspective across an organisation

Strong skills in data administration, design, and architecture

Ability to translate business needs to functional requirements aligned with system standards

Strong analytical and problem-solving skills

Ability to communicate with customers, team members, external providers, and management

Rigorous and structured

Ability to “roll up the sleeves” and work at all levels in the organization

Experience in working in an agile scrum environment

Detail, result and task oriented

Ability to manage multiple tasks simultaneously in a fast-paced work environment

Strong work ethic, team player and autonomous

Education & Experience

Bachelor's degree in software development, engineering, Information Systems, or relevant experience

Proficiency in the Microsoft Office suite (PowerPoint, Excel, Word, Outlook, Visio, Project)

Knowledge of Microsoft 365 tools (PowerBI, Power Automate, Teams, SharePoint)

Knowledge in Microsoft Business Central ERP

Knowledge of supply chain systems (Demand Planning software, CRM, etc.)

Knowledge in SQL

10 years of experience as system analyst

10 years working with ERP or related information systems

Knowledge of agile scrum

Experience in an entrepreneurial environment

Experience in supply chain domain