Senior Supply Chain Partner, SEA Market

Sephora USA, Inc; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Sephora SEA is seeking a Manager, Supply Chain Business Partner to bridge Regional Supply and Demand Planning with country teams in Singapore and Malaysia. You will drive end-to-end visibility of service, inventory and costs while partnering with cross-functional teams.

You will lead S&OP processes, optimize inventory, monitor store replenishment, and contribute to consensus rolling forecasts with regional planning and finance.

Qualifications

• A bachelor’s degree in Supply Chain Management, Business Administration, Economics, or a related field is required.
• At least 6 years of experience with a proven track record in Sales and Operations Planning (S&OP), with a strong understanding of demand forecasting, inventory management and supply chain optimization.
• A demonstrated ability to lead S&OP processes, balance supply and demand, and integrate financial and operational planning.
• Expertise in managing product lifecycles, from launch to discontinuation, and developing strategies for inventory reduction and aged stock minimization.
• A strategic decision-maker and a problem solver with good communication skills.
• Technical proficiency in S&OP and ERP software, along with advanced data analysis tools.
• The ability to adapt and the commitment to drive improvement in a dynamic retail environment.

Responsibilities

• Driving and coordinating S&OP processes to ensure alignment between demand, supply, financial plans, launch and animation plans.
• Actively communicating the situation on slow-moving products / discontinued products to the Category and Ecommerce team to determine inventory reduction plans (markdown operations, returns to vendor) and ensuring minimal ageing stock.
• Reviewing and validating Open-to-Buy with Regional Planning team and the Head of Finance and Operations.
• Monitoring replenishment and OSA performance at store levels and flag issues to the team.
• Proposing changes of store replenishment parameters with the Regional Planning team to optimize OSA, deliveries and inventory.
• Acting as the bridge between planning and execution, including NPI local distribution.
• Acting as a gatekeeper for Singapore and Malaysia for service, cost and inventory imperatives.
• Conducting monthly supply chain reviews with the Regional Supply Chain Director.
• Collaborating with cross-functional teams and acting as the point of contact for the General Manager (Singapore and Malaysia) to optimize inventory levels, improve forecast accuracy, and enhancing overall business performance.
• Partnering with Regional Demand Planning team, Regional Supply Planning team, and Head of Finance and Operations towards a consensus rolling forecast.

Skills

S&OP

Demand forecasting

Inventory management

ERP software

Data analytics

Cross-functional

Communication

Education

BSc SCM

MBA/Related

Tools

ERP systems

S&OP tools

Forecasting software

Job description

Sephora SEA is seeking a Manager, Supply Chain Business Partner to bridge Regional Supply and Demand Planning with country teams in Singapore and Malaysia. You will drive end-to-end visibility of service, inventory and costs while partnering with cross-functional teams.

You will lead S&OP processes, optimize inventory, monitor store replenishment, and contribute to consensus rolling forecasts with regional planning and finance.