Senior Supply Chain Management Specialist

Terumo group; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

Terumo Asia Pacific is seeking a Supply Chain Specialist to manage order fulfillment, logistics, and O2C processes within a regulated healthcare environment. You will partner with BUs and 3PLs to ensure timely shipments, accurate invoicing, and compliant import activities.

The role emphasizes SAP/MM/SD proficiency, data analysis, and inventory control, with a focus on cost control, process improvements, and collaboration across Finance, Sales, and Operations.

Qualifications

• Bachelor’s degree or diploma in business administration, supply chain or related field.
• CSCP certification or training is preferred.
• 5+ years of supply chain management experience in regulated sectors encouraged.

Responsibilities

• Logistics, O2C and operations management to ensure timely shipments.
• Input and track POs, monitor backorders and shipment schedules.
• Coordinate with 3PLs and forwarders; verify invoices and COAs.
• Maintain SAP master data and perform year-end SAP procedures.
• Produce monthly/quarterly supply chain forecasts and reports.
• Support process improvements and SOP updates; ensure compliance.

Skills

Demand Planning

O2C

3PL coordination

Vendor & logistics mgmt

SAP/S4 MM/SD

Stakeholder communication

Data analysis

Education

Bachelor’s degree or Diploma in Business Admin / Supply Chain

CSCP certification or training (preferred)

Tools

SAP S/4HANA

Excel

Job description

Summary of the Role

The Supply Chain Specialist is responsible for order fulfillment and operational process within SCM are in accordance with the goals of the business at an economic cost. The SCM objectives are achieved whilst working within the framework of contributing to society through healthcare and all Terumo Corporation social and ethical guidelines. This position’s focus is to partner with the business to ensure efficiencies and support the organization’s growth expectations.

Key Responsibilities

• Logistics, O2C and Operations Management
  Timely & Accurate Supplier POs placements. Ensure Timely incoming & dispatch of goods. Accurate month-end billing and reconciliations Monitor purchase orders (POs), back order, factory’s shipping schedule and import shipping documents. Submission of shipping doc to forwarder for custom clearance. Input (IR) Invoice receive and GR (Goods receive) in SAP system. Manage and liaise with insurance agent for defective goods claims during transit or upon goods arrival. Join monthly discussions with BUs and SCM teams on backorder status and shipment schedules. Feedback on service and shipping performance of 3PL, logistics service provider (LSP) / Global Bid forwarders. Check and verify courier and freight forwarding invoices. Oversee delivery schedules with local forwarders, maintaining records of all distribution charges. Request COA from factory subject to distributors’ request. Ensure compliance with local regulations for import shipments, including preparation of necessary documentation.
• Supply & Shipment Accountability
  Responsible for shipment tracking, communicating, Timely update of ASN, and ultimately confirmation of shipment. Provide the incoming shipment list, and back-order recovery update to finance and BUs. Drive improvements on accuracy and timeliness of shipment updates.
• Sales Forecasting and Reporting
  Timely compilation and submission of monthly and quarterly sales forecasts and distributor inventory reports. Accurate updates on sales forecasts, backorders, and stock flow to relevant stakeholders. Ensure accurate supply commitments are provided for Sales forecasting reporting and aligned with Finance team.
• Budgeting and Cost Control
  Summarise shipment costs and logistics expenses, aligning actuals with budgeted targets. Prepare cost saving initiative for warehousing and logistic.
• System and Data Management
  Perform year-end SAP procedures (SCM open PO and open SO update). Prepare material master data registration form to TAP HQ and TC COE team for new item registration. Ensure accurate creation & maintenance of SAP & IBP master data.
• Compliance and Audit Management
  Comply to regulatory requirements for product registration and distribution. Ensure GDPMDS compliance and KPMG audits, ensuring operational integrity.
• Process Improvement and Automation
  Participate in Supply Chain Improvement Programs (SCIP) and process improvement initiatives, contributing ideas and implementing best practices. Review & update Standard Operating procedures (SOP) documentation periodically.
• Inventory Management and Consignment
  Reduce inventory write-offs by implementing FIFO and FEFO. Biannual stock takes for 3PL warehouse. Monitor day-to-day inventory management activities, including receiving, storing, transferring, and issuing stock. Monitor and manage consignment inventory agreements such as "PAR Level", ensuring accurate reconciliation between company and partner records. Coordinate stock counts and cycle count with respective PIC to maintain high inventory accuracy in consignment. Collaborate with Sales, Supply Chain, and Finance teams to ensure timely usage reporting and invoicing for consignment inventory. Analyse inventory trends and usage data to optimize stock levels, reduce excess and obsolescence, and improve stock turnover. Track and investigate inventory discrepancies and implement corrective actions. Maintain accurate records in ERP systems, stock reconciliation and generate regular inventory reports. Support internal and external audits related to inventory and consignment stock. Identify process improvement opportunities in inventory workflows and contribute to system enhancements. Local inventory control to meet demand without significant excess stocks. Transfer damaged or defective stock to Quality Inspection (QI) area and initiate necessary actions for resolution.
• Reporting & Analysis
  Provide comprehensive reporting systems to track key supply chain metrics, including but not limited to order fulfillment, inventory management, backorders, stock turnover, and freight charges. Analyze supply chain data, trends, opportunities and areas of risk, providing actionable insights for improvement.
• Other Duties
  Undertake ad-hoc tasks and projects assigned by management. Participate in corporate social responsibility (CSR) events, process improvement initiatives, and team bonding activities.

Functional / Technical Skills

Strong understanding of Demand Planning and Order-To-Cash processes
Strong expertise on import logistics operations (inbound, outbound and DG). Experience with 3PL warehouse & consignment Inventory management. Good knowledge of SAP/S4 systems (MM,SD,O2C). Strong adaptability, time management, analytical and problem-solving skills. Excellent communication, interpersonal skills and stakeholder management skills. Resilience and stress tolerance, able to maintain composure and productivity. Proficient in Microsoft Office and other data analysis tools.

Education & Experience

Bachelor’s degree/diploma in business administration, supply chain, or related fields. Preferred experience in regulated industry (e.g., medical devices, pharmaceuticals or FMCG.). Minimum of 5 years of experience in supply chain management. Preferred CSCP certified or trained.

Terumo Asia Pacific consists of 8 entities spanning across 8 countries in the region. Amidst the diverse cultures and languages, a core belief of keeping our associates as a top priority is present. We believe our associates are our greatest asset and constant engagement is the key to keep them motivated, developed and taken care of. Our mission is to work as a team to save lives, today and every day. We do this by providing lifesaving medical technologies to healthcare settings around the world. Our parent company, Terumo Corporation, is a global medical device manufacturer focused on cardiac and vascular specialties, hospital products, and home health care. Established in 1921 and based in Tokyo, Terumo Corporation operates globally and employs more than 30,000 associates worldwide to provide innovative medical solutions in more than 160 countries and regions.