Senior Service Design & Transition Leader (EMAP)
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Job summary
Experian in Malaysia is seeking a Senior Service Design & Transition Manager to lead the design, transition and governance of new and enhanced services across EMAP and APAC. You will collaborate with Product, Commercial and Service Operations to ensure services are supportable, scalable and commercially viable.
The role covers service design, SLA governance, operational readiness and ongoing service improvement, driving continual transformation initiatives and aligning with strategic programmes
Job description
Experian in Malaysia is seeking a Senior Service Design & Transition Manager to lead the design, transition and governance of new and enhanced services across EMAP and APAC. You will collaborate with Product, Commercial and Service Operations to ensure services are supportable, scalable and commercially viable.
The role covers service design, SLA governance, operational readiness and ongoing service improvement, driving continual transformation initiatives and aligning with strategic programmes
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