Senior SAP Product Manager – S/4HANA Roadmap Leader

Toll Global Forwarding (Malaysia) Sdn Bhd; Bayan Lepas; Sur place; MYR 180 000 - 260 000; Plein temps

Résumé du poste

Toll Group, a leading logistics provider, invites an experienced SAP Product Manager to shape and drive our SAP platforms across the enterprise. You will own the end-to-end product lifecycle, guide roadmap execution, manage vendor performance, and coordinate with delivery teams, operations, and business stakeholders.

You will lead SAP strategy and operations, oversee incident resolution and service delivery, and engage stakeholders with clear communication on performance, risks, and priorities,

Qualifications

• Bachelor’s degree in computer science or information systems.
• Master’s degree is desirable.
• ITIL certification is preferred.
• Extensive experience managing SAP support in complex enterprise environments.
• Strong knowledge of IT service management (incident, problem, change, release).
• Experience with SAP S/4HANA support models.
• Proven stakeholder management and communication skills.
• Demonstrated ability to drive continuous improvement initiatives.
• Strong analytical and root‑cause problem‑ solving capability.

Responsabilités

• Lead the SAP product strategy, roadmap, and delivery outcomes
• Oversee SAP support operations, ensuring SLA and operational excellence
• Manage vendor performance and service delivery outcomes
• Drive incident resolution, root‑cause analysis, and continuous improvement
• Coordinate delivery-to-run transitions for new solutions
• Engage stakeholders with clear communication on performance, risks, and priorities

Connaissances

SAP support management

IT service management

SAP S/4HANA

Stakeholder management

Root-cause analysis

Formation

Bachelor's degree

Master's degree (desirable)

Description du poste

Toll Group, a leading logistics provider, invites an experienced SAP Product Manager to shape and drive our SAP platforms across the enterprise. You will own the end-to-end product lifecycle, guide roadmap execution, manage vendor performance, and coordinate with delivery teams, operations, and business stakeholders.

You will lead SAP strategy and operations, oversee incident resolution and service delivery, and engage stakeholders with clear communication on performance, risks, and priorities,