Senior SAP AMS Program Lead

ACCORD INNOVATIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

ACCORD INNOVATIONS SDN. BHD.

in Malaysia seeks an experienced SAP AMS Program Manager to lead large-scale SAP Application Management Services, development, and project portfolios for a major enterprise environment. The role requires end-to-end governance, service delivery, and strong stakeholder management across onsite and offshore SAP teams, with a focus on transformation initiatives and continuous improvement.

Qualifications

• 12+ years IT/SAP experience with SAP AMS/Managed Services.
• Proven SAP Program Management, Delivery or Engagement Management.
• Experience leading onsite and offshore SAP teams.
• Strong client-facing skills with senior IT and business stakeholders.
• Excellent governance, SLA/KPI, risk management, and escalations.
• Understanding of SOW, scope, contract, and change management.
• Familiarity with SAP S/4HANA and transformation initiatives.
• Strong leadership and stakeholder-management skills.

Responsibilities

• Lead end-to-end SAP AMS, app development, and project portfolios.
• Ensure SAP workstreams meet scope, timelines, budget, quality, and SLAs.
• Establish governance, reporting dashboards, and review mechanisms.
• Act as senior IT and business stakeholder contact.
• Conduct regular service reviews and governance meetings.
• Manage delivery per the SOW and contractual commitments.
• Identify program risks and dependencies early.
• Lead onsite and offshore SAP teams.
• Provide guidance on SAP transformation initiatives.
• Contribute to SAP practice development and capability-building.

Skills

SAP AMS

Program Management

Delivery Management

Client-facing

Stakeholder Management

Onsite/Offshore Leadership

Governance & KPIs

SOW/Contract Management

SAP S/4HANA knowledge

Job description

ACCORD INNOVATIONS SDN. BHD.

in Malaysia seeks an experienced SAP AMS Program Manager to lead large-scale SAP Application Management Services, development, and project portfolios for a major enterprise environment. The role requires end-to-end governance, service delivery, and strong stakeholder management across onsite and offshore SAP teams, with a focus on transformation initiatives and continuous improvement.