Senior Salesforce Platform Admin & Governance Lead

Emerson; George Town; On-site; MYR 120,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Flexible time off

Parental leave

Employee assistance program

Career development

Job summary

Emerson is seeking a proactive Salesforce Platform Administrator to join our global team in Malaysia. You will manage access, security, data management, and automation, while coordinating releases and ensuring platform health.

You will collaborate with Cybersecurity, Compliance, and Audit teams to meet governance standards and support enterprise CRM transformations. You will develop user guides and enablement sessions, drive data quality initiatives with Data Cloud and Agentforce, and deliver

Qualifications

• 5+ years of Salesforce administration experience in a global enterprise.
• Knowledge of governance, release management, and enterprise integration concepts.
• Foundational knowledge of Data Cloud, Agentforce, identity management, and data quality controls.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.

Responsibilities

• Platform administration and governance: Administer access, permission sets, sharing configurations, queues, public groups, and security controls; configure objects, fields, page layouts, validation rules, flows, approvals, case management, and business workflows; maintain inventories and documentation.
• Security, operations, and release management: Administer least-privilege security models; support governance reviews, access certifications, and regulatory requirements; coordinate releases and production-readiness activities; monitor platform health and risk.
• User support, data quality, and innovation: Serve as Salesforce SME; develop guides, training materials, onboarding, and enablement workshops; collaborate on data governance and improve data quality; develop reports and dashboards to measure adoption and performance.

Skills

Communication

Stakeholder management

Cross-functional collaboration

Governance & security

Education

Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or related

Tools

Flow Builder

Data Cloud

Agentforce

Identity management

Job description

Emerson is seeking a proactive Salesforce Platform Administrator to join our global team in Malaysia. You will manage access, security, data management, and automation, while coordinating releases and ensuring platform health.

You will collaborate with Cybersecurity, Compliance, and Audit teams to meet governance standards and support enterprise CRM transformations. You will develop user guides and enablement sessions, drive data quality initiatives with Data Cloud and Agentforce, and deliver