Senior Sales Manager (Immunology)

Johnson & Johnson Innovative Medicine; Petaling Jaya; On-site; MYR 180,000 - 300,000; Full time

Job summary

Johnson & Johnson Innovative Medicine in Malaysia seeks a Senior Sales Manager – Immunology to lead and grow a high-performing sales team across Immunology portfolios in Malaysia. The role demands strategic field leadership, deep market insight, and a strong customer focus to deliver sustainable business growth.

You will drive team performance, coach talent, and partner with Marketing on engagement strategies, while maintaining full regulatory compliance and Credo values.

Qualifications

• Bachelor’s degree in Life Sciences, Pharmacy, Healthcare, Business, or a related discipline.
• Minimum 6 to 8 years of experience in significant pharmaceutical sales leadership with success in specialty care, biologics, immunology, or related areas.
• Proven track record of leading, coaching, and developing high-performing sales teams in a competitive healthcare environment.
• Strong understanding of the Immunology treatment landscape, healthcare ecosystem, customer dynamics, and market trends.

Responsibilities

• Lead, coach, and develop sales representatives across the Immunology portfolio to strengthen performance and talent development.
• Own business performance and sales delivery within the assigned coverage through field activities and execution plans.
• Drive SFE KPIs via coaching, performance management, and capability building.
• Translate brand strategies into territory and customer plans addressing market dynamics.
• Analyze business metrics and market insights to shape growth strategies.
• Collaborate with Marketing and cross-functional teams to strengthen brand positioning and engagement.
• Share best practices and provide market perspectives to support broader commercial planning.
• Ensure compliance with regulations, Credo values, and Leadership Imperatives.

Skills

Immunology

Pharmaceutical sales

Leadership

Stakeholder management

Cross-functional collaboration

Business development

Team management

Education

Bachelor’s degree in Life Sciences/Pharmacy/Healthcare/Business

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Immunology (Commission)

Job Category:

People Leader

All Job Posting Locations:

Petaling Jaya, Selangor, Malaysia

Job Description:

We are searching for the best talent for Senior Sales Manager – Immunology.

Purpose:

The Senior Sales Manager – Immunology is responsible for leading and developing a high-performing sales team to deliver exceptional customer value and sustainable business growth across the assigned Immunology portfolio and geographic coverage in Malaysia.

This role operates with a high level of independence, managing complex business challenges, people leadership responsibilities, and market dynamics while contributing strategic field insights that help shape broader commercial and therapeutic area priorities.

You will be responsible for:

• Leading, coaching, and developing sales representatives across the assigned Immunology portfolio to strengthen performance, capability, engagement, succession readiness, and long-term talent development
• Owning business performance and sales delivery within the assigned coverage by independently managing field activities, priorities, resources, and execution plans to achieve commercial objectives
• Driving consistent achievement of personal and team Sales Force Effectiveness (SFE) KPIs through purposeful coaching, performance management, capability building, and ongoing execution support
• Translating Business Unit and brand strategies into focused territory and customer plans that address complex market dynamics and maximise business opportunities
• Analysing and integrating business performance metrics, customer insights, competitive intelligence, and market trends to identify key business drivers and shape future growth strategies
• Partnering closely with Marketing and cross-functional stakeholders to strengthen brand positioning, prioritise growth opportunities, and optimise customer engagement strategies
• Acting as an experienced field leader by sharing best practices, supporting capability development, and providing valuable market perspectives that contribute to broader commercial planning
• Exercising sound judgement and ensuring all team activities, customer engagements, and business decisions are conducted in full compliance with applicable regulations, company policies, Johnson & Johnson Credo values, and Leadership Imperatives

Qualifications / Requirements:

• Bachelor’s degree in Life Sciences, Pharmacy, Healthcare, Business, or a related discipline
• Minimum 6 to 8 years of experience in significant pharmaceutical sales leadership experience with demonstrated success in specialty care, biologics, immunology, or related therapeutic areas
• Proven track record of leading, coaching, and developing high-performing sales teams within a competitive and complex healthcare environment
• Strong understanding of the Immunology treatment landscape, healthcare ecosystem, customer dynamics, and specialty care market trends or diverse portfolios’ experience would be added advantage.
• Demonstrated ability to interpret complex commercial data, customer insights, and market intelligence to drive strategic decision-making and business growth
• Strong leadership, stakeholder management, and influencing skills with the ability to collaborate effectively across multiple functions and organisational levels
• Excellent business acumen, strategic thinking, and execution capabilities with a focus on delivering sustainable results and customer value
• Ability to operate independently, manage ambiguity, and effectively balance short-term execution priorities with long-term business objectives

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

This position is posted at both Sales Manager and Senior Sales Manager levels; however, only one hire will be made, with the final title and level determined based on the selected candidate’s experience, capabilities, and overall fit.

Required Skills:

Preferred Skills:

Business Development, Cross-Functional Collaboration, Customer Centricity, Developing Others, Immunology, Inclusive Leadership, Leadership, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Marketing Sales, Revenue Management, Sales, Sales Territory Management, Sales Trend Analysis, Strategic Sales Planning, Team Management