Job Function:
Pharmaceutical Sales
Job Sub Function:
Sales - Immunology (Commission)
Job Category:
People Leader
All Job Posting Locations:
Petaling Jaya, Selangor, Malaysia
Job Description:
We are searching for the best talent for Sales Manager - Immunology.
Purpose:
The Sales Manager - Immunology is responsible for leading, coaching, and developing a team of sales representatives to deliver exceptional customer value, drive sustainable business growth, and achieve commercial objectives across the Immunology portfolio in Malaysia.
This role translates business unit priorities into focused field execution, strengthens team capability through effective coaching and performance management, and ensures sales strategies are executed with excellence while maintaining the highest standards of compliance and customer engagement.
You will be responsible for:
- Leading, coaching, and developing a high-performing sales team by setting clear expectations, providing ongoing feedback, and building capabilities that support sustained performance and career development
- Driving execution of business unit and portfolio strategies to achieve sales, market share, and customer engagement objectives across assigned territories
- Managing day-to-day sales operations, field activities, resource allocation, and performance tracking to ensure delivery of business objectives within agreed timelines and budgets
- Ensuring achievement of Sales Force Effectiveness (SFE) KPIs through structured field coaching, performance reviews, action planning, and continuous capability development
- Partnering closely with Marketing and cross-functional stakeholders to align customer engagement strategies and maximise portfolio performance opportunities
- Monitoring territory performance, customer needs, competitive activity, and market trends, translating insights into actionable territory plans and business recommendations
- Maintaining a deep understanding of the Immunology portfolio, treatment landscape, customer dynamics, and healthcare environment to support effective decision-making and coaching
- Ensuring all team activities, customer interactions, and business decisions are conducted in compliance with applicable regulations, company policies, and Johnson & Johnson Credo values
Qualifications / Requirements:
- Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business, or a related discipline
- Minimum 3 to 5 years of Proven experience in pharmaceutical sales leadership, specialty care, or healthcare commercial management
- Demonstrated success in leading, coaching, and developing high-performing sales teams within a competitive healthcare environment
- Strong understanding of Immunology, specialty care markets, healthcare ecosystems, and customer engagement strategies would be added advantage.
- Excellent leadership, coaching, and performance management skills with the ability to motivate and inspire teams to achieve ambitious business goals
- Strong business acumen and analytical capabilities, with the ability to interpret market, customer, and performance data to drive strategic actions
- Outstanding communication, influencing, and stakeholder management skills, with the ability to build strong partnerships across functions and organisational levels
- Proven ability to operate effectively in a dynamic and evolving environment while maintaining a strong focus on execution, compliance, and results
About Immunology
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
We want to do with? "???
Learn more at https://www.jnj.com/innovative-medicine
This position is posted at both Sales Manager and Senior Sales Manager levels; however, only one h