Senior Retail Sales Associate - ROYCE' One Utama -Full Time

Succeo Retail; Petaling Jaya; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

OT pay

Sales commissions

Annual bonus and salary increment

Career progression opportunities

Medical benefits

Job summary

ROYCE’, at One Utama, is seeking a Senior Retail Sales Associate who is energetic, customer-focused, and ready to represent the ROYCE’ brand.

You will promote products, demonstrate features, upsell, maintain displays, assist with stock checks, and report sales performance. Strong English and a sales-oriented mindset are highly valued. Weekend and public holiday shifts are required. Benefits include OT pay, sales commissions, annual bonus, salary growth, and medical benefits.

Qualifications

• Strong English communication is highly encouraged.
• Strong sales mindset: confident, responsible, and target-driven.
• Lively, energetic, and dynamic with a friendly personality.
• Outgoing, approachable, and customer-focused.
• Prior experience in sales, retail, or as a promoter is preferred.
• Willing and able to work retail hours, including weekends and public holidays.

Responsibilities

• Promote and demonstrate products to customers effectively.
• Explain product features and benefits clearly and confidently.
• Engage customers in a polite, friendly, and professional manner.
• Boost sales through upselling, cross-selling, and smart recommendations.
• Maintain clean, organized, and fully stocked display areas.
• Assist with inventory management, stock replenishment, and stock checks.
• Collect and report customer feedback and daily sales performance.
• Work cooperatively with teammates and follow company guidelines.
• Represent the brand with a positive image: be punctual, well-groomed, and professional.

Skills

Strong English communication

Sales mindset

Job description

Senior Retail Sales Associate - ROYCE' One Utama -Full Time

ROYCE’, a growing premium Japanese confectionery brand, believes our people are key to our success. Join our growing team across retail, warehouse, operations, e-commerce, marketing and corporate functions, where you can develop your skills and grow your career in a supportive environment.

We are looking for energetic, customer-focused individuals with excellent service skills to join our retail team and represent the ROYCE’ brand.

Responsibilities:

Promote and demonstrate products to customers effectively

Explain product features and benefits clearly and confidently

Engage customers in a polite, friendly, and professional manner

Boost sales through upselling, cross-selling, and smart recommendations

Maintain clean, organized, and fully stocked display areas

Assist with inventory management, stock replenishment, and stock checks

Collect and report customer feedback and daily sales performance

Work cooperatively with teammates and follow company guidelines

Represent the brand with a positive image: be punctual, well-groomed, and professional

Requirements:

Candidates with strong English communication skills are highly encouraged to apply

Strong sales mindset: confident, responsible, and target-driven

Lively, energetic, and dynamic with a friendly personality

Outgoing, approachable, and customer-focused

Prior experience in sales, retail, or as a promoter is preferred

Willing and able to work retail hours, including weekends and public holidays

What We Offer:

Overtime (OT) pay

Sales commission based on target achievement

Annual performance bonus and salary increment

Career progression opportunities

Medical benefits

Ready to take the next step in your career? Join ROYCE’ and build valuable experience in the premium confectionery retail industry.

Some ROYCE’ products contain alcohol.