Senior Retail Customer Experience Specialist

Watsons Malaysia; Malaysia; On-site; MYR 16,740 - 27,900; Full time

Job summary

A leading retail company in Malaysia seeks individuals for part/full-time positions. Responsibilities include providing professional customer service, coordinating stock levels, and ensuring effective selling techniques to achieve targets. Candidates must possess at least PMR or equivalent qualifications, with good communication and interpersonal skills. Retail hours, including weekends and public holidays, are required. Join a dynamic team that values customer satisfaction and operational excellence.

Qualifications

• Pleasant personality with good communication skills essential.
• Ability to adapt and results-oriented approach.
• Availability to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Membership.
• Maintain procedures according to Operations Standards.

Skills

Good communication skills

Interpersonal skills

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U degree

Professional Certificate in any field

Job description

A leading retail company in Malaysia seeks individuals for part/full-time positions. Responsibilities include providing professional customer service, coordinating stock levels, and ensuring effective selling techniques to achieve targets. Candidates must possess at least PMR or equivalent qualifications, with good communication and interpersonal skills. Retail hours, including weekends and public holidays, are required. Join a dynamic team that values customer satisfaction and operational excellence.