Senior Retail Sales & Customer Experience Specialist

AS Watson Group; Selangor; On-site; Full time

Job summary

A leading retail company in Selangor is seeking customer-oriented individuals to join their team. Responsibilities include providing professional customer service, coordinating stock levels, and ensuring effective selling techniques to meet sales targets. Candidates should have a pleasant personality, good communication and interpersonal skills, and be able to work retail hours, including weekends. Positions are available for both full-time and part-time. This role offers a dynamic work environment with a strong focus on customer satisfaction.

Qualifications

• Possess pleasant personality and good communication skills.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.

Skills

Good communication skills

Interpersonal skills

Adaptability

Results-oriented

Education

PMR/PT3/SPM /STPM/'A' Level/Pre-U

Professional Certificate

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.