Senior Retail Sales & Customer Experience Specialist

Watsons Malaysia; Selangor; On-site; Full time

Job summary

A leading retail company in Selangor is seeking customer-oriented individuals to join their team. Responsibilities include providing professional customer service, coordinating stock levels, and ensuring effective selling techniques to meet sales targets. Candidates should have a pleasant personality, good communication and interpersonal skills, and be able to work retail hours, including weekends. Positions are available for both full-time and part-time. This role offers a dynamic work environment with a strong focus on customer satisfaction.

Qualifications

• Possess pleasant personality and good communication skills.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.

Skills

Good communication skills

Interpersonal skills

Adaptability

Results-oriented

Education

PMR/PT3/SPM /STPM/'A' Level/Pre-U

Professional Certificate

Job description

A leading retail company in Selangor is seeking customer-oriented individuals to join their team. Responsibilities include providing professional customer service, coordinating stock levels, and ensuring effective selling techniques to meet sales targets. Candidates should have a pleasant personality, good communication and interpersonal skills, and be able to work retail hours, including weekends. Positions are available for both full-time and part-time. This role offers a dynamic work environment with a strong focus on customer satisfaction.