Retail Customer Service & Sales Specialist

AS Watson Group; Penang; On-site; MYR 18,000 - 26,000; Full time

Job summary

A prominent retail company in Penang is seeking customer-oriented individuals for full/part-time positions. Responsibilities include providing exceptional service, coordinating stock levels, performing cashier functions, and promoting loyalty programs. Candidates must possess at least a PMR/PT3/SPM or equivalent with good communication and interpersonal skills. Flexible working hours including weekends and public holidays are required, making it ideal for those with a passion for retail and customer service.

Qualifications

• Pleasant personality and strong communication skills.
• Must be adaptable and results-oriented.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.

Skills

Good communication skills

Interpersonal skills

Adaptability

Attention to detail

Education

PMR/PT3/SPM /STPM/A Level/Pre-U

Professional Certificate

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.