Senior Retail Customer Experience Specialist

AS Watson Group; Johor; On-site; MYR 16,740 - 27,900; Full time

Job summary

A leading retail pharmacy in Johor, Malaysia is seeking customer-focused staff to provide excellent service. Responsibilities include coordinating stock levels, performing cashier functions, and promoting membership cards. Ideal candidates possess at least PMR/STPM and good communication skills, are adaptable, result-oriented, and willing to work retail hours including weekends. Both full-time and part-time opportunities are available.

Qualifications

• Pleasant personality and good communication skills required.
• Must be able to work retail hours including weekends and public holidays.
• Candidates should be adaptable and results-oriented.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Result-oriented

Adaptable

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.