Senior Project Manager

DHL; Cyberjaya; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work arrangements

Medical coverage (outpatient/inpatient

Flexi benefit plan

Extra holidays

Free parking

Job summary

DHL IT Services in Malaysia is seeking a Senior Project Manager to lead medium to large projects from initiation through closure, coordinating cross-functional teams across engineering, operations and finance. The role demands strategic thinking, strong leadership, and effective risk management to deliver scope on time and within budget.

You will manage stakeholder expectations, mentor junior PMs, and ensure adherence to PM methodologies while driving continuous improvement and compliance across

Qualifications

• Must have excellent communication and stakeholder management skills.
• Strong analytical and problem-solving approach required.
• Entrepreneurial mindset with willingness to innovate.
• Experience in a global, multicultural environment.
• Solid understanding of agile principles, DevOps practices, and software delivery lifecycle.

Responsibilities

• Lead and manage medium/large-scale projects, ensuring adherence to PM methodologies and best practices.
• Develop and maintain project plans, schedules and budgets with regular stakeholder updates.
• Identify project risks and implement mitigation strategies to protect delivery timelines.
• Collaborate with engineering, operations and finance to ensure project alignment and resource availability.
• Establish and maintain relationships with stakeholders, communicating expectations throughout the lifecycle.
• Mentor junior project managers and team members to foster continuous improvement.
• Conduct project reviews and post-implementation assessments to derive lessons learned.
• Ensure compliance with organizational policies, procedures and regulatory requirements.

Skills

Stakeholder management

Communication

Analytical problem-solving

Agile & DevOps

Leadership / mentoring

Multicultural collaboration

Job description

Your IT Future, Delivered

Senior Project Manager

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology advancement. Our Shipping & Receiving team is continuously expanding. No matter what your level of project management proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

As a Senior Project Manager, you are responsible for managing the medium/large project at all stages (initiation, execution, closure) and in all PM areas (scope, quality, communication and financial). This role requires strategic thinking, exceptional leadership skills, and the ability to coordinate cross-functional teams to achieve project goals within scope, budget, and timeline. The Senior Project Manager will take full responsibility of the deliverable and manage risks to the success of the project.

Key Responsibilities:

• Lead and manage medium/large-scale projects, ensuring adherence to project management methodologies and best practices
• Develop and maintain project plans, schedules, and budgets, providing regular updates to stakeholders
• Identify project risks and develop mitigation strategies to minimize impact on project delivery
• Collaborate with cross-functional teams, including engineering, operations and finance to ensure project alignment and resource availability
• Establish and maintain relationships with key stakeholders, ensuring clear communication and expectations throughout the project lifecycle
• Mentor and guide junior project managers and team members, fostering a culture of continuous improvement and professional development
• Conduct project reviews and post-implementation assessments to identify lessons learned and areas for improvement
• Ensure compliance with organizational policies, procedures, and regulatory requirements

You should have:

• Excellent communication and stakeholder management skills
• Analytical problem-solving skills and a structured approach
• Entrepreneurial mindset and willingness to innovate
• Experience in a global, multicultural environment
• Strong understanding of agile principles, DevOps practices, and software delivery lifecycle
• Knowledge of logistics or shipping processes is an advantage
• High emotional intelligence and ability to build trust
• Strong organizational and time management skills
• Ability to work independently and manage multiple priorities
• Certifications in agile, leadership, or project management are a plus
• Leveraging AI as a technology tool to drive productivity impact for the project

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.