AI Platform Software Engineer

DHL; Cyberjaya; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work arrangements

Medical coverage (outpatient & In-pat

Flexi benefit plan

Public holidays off

Free parking

Job summary

DHL IT Services seeks an AI Platform Software Engineer within Platform Engineering to help build and enhance the internal AI Agentic Platform. You will develop, configure, monitor, verify, and maintain AI hosting tooling and agents, contributing to service and product ownership.

Expect work with Java, Python, React, Kafka, PostgreSQL, Google GKE, and Apigee Gateway, collaborating across regions. Strong English and agile practices are essential.

Qualifications

• Proven experience in software engineering with DevOps and deployment
• CI/CD proficiency and scripting experience
• Proficiency in Java, Python, or JavaScript/TypeScript
• Experience with AI agent development or related fields
• Familiarity with Kubernetes (GKE/OpenShift) and monitoring tools like Grafana/Prometheus/Loki

Responsibilities

• Platform development from idea to deployment.
• Platform maintenance including patching and bug fixing; run and support.
• Collaborate across regions and teams; communicate effectively.
• Work with cloud services (Google Cloud), Kubernetes, containers, and networking concepts.
• Engage in hosting/developing development tools and monitoring systems.

Skills

Java

Python

JavaScript/TypeScript

CI/CD

Scripting

AI Agent development

Kubernetes

Kafka

Monitoring (Grafana/Prometheus/Loki)

Git

Cloud (Google Cloud)

React

PostgreSQL

Google GKE

Apigee Gateway

Scrum

Microservices

Tools

GitHub

Artifactory

GitHub Actions

SonarQube

Job description

Your IT Future, Delivered

AI Platform Software Engineer – Platform Engineering

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about AI. Our Platform Engineering Transformation team is continuously expanding. No matter your level of AI Platform Software Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Digitalplatforms

Grow together

As an AI Platform Software Engineer within the Platform Engineering Transformation Team, you will be at the center of this journey.

You will help bring to life and continuously improve the Agentic AI Platform, an internal development platform for hosting AI agents. This involves development, configuration, monitoring, verification, and maintenance. The roles of service and product ownership are also part of the job.

We currently use Java, Python, Google ADK, React, Kafka, PostgreSQL, Google GKE, and Apigee Gateway technologies, among others. The product currently hosts AI agents, most written in Python and Google ADK, and works with GitHub, Artifactory, GitHub Actions, SonarQube, and more.

Our platform and tools serve thousands of engineering and management colleagues across the company. You will work with a team of highly skilled and engaged professionals in multiple locations, bring new ideas to life, and find ways to continuously bring more innovation, integration, and developer experience into our services.

Major responsibilities and requirements:

• Platform development – “From idea to deployment”
• Proven experience in a software engineering role or a similar position, with a solid understanding of DevOps and software development.
• Proficient in CI/CD and DevOps. Experience with scripting languages.
• Proficient in at least one programming language: Java, Python, or JavaScript/TypeScript.
• Experience with AI Agent development or
• Knowledge of related technologies such as K8S (GKE, AKS or OpenShift), Git, Kafka, and/or application monitoring (Grafana, Prometheus, Loki) is advantageous.
• Platform maintenance and support - “You build it, you run it”.
• Product administration and technical third-level support, including patching and bug fixing, are integral parts of the job.
• Good familiarity with cloud services, particularly Google Cloud, along with Kubernetes, containerization, infrastructure, and networking concepts.
• Experience with hosting or developing software development tools and monitoring them is a plus.
• Collaboration
• Excellent communication skills, with the ability to express opinions openly and a commitment to fostering a culture of continuous improvement.
• Willingness and flexibility to adjust working hours to better align with EU-based users is a plus.
• Strong problem-solving abilities and keen attention to detail are essential for this role.

Ready to embark on the journey? Here’s what we are looking for:

We require a proven track record in software engineering, DevOps, and maintenance. Experience with Scrum, Kubernetes, and microservices is a plus.

You have a can-do attitude and an open mindset. You are able to work independently, prioritize and organize your tasks, and contribute to the project. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe; therefore, advanced spoken and written English is necessary.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.