IT Solutions Consultant

Joinimagine; Cyberjaya; Hybrid; MYR 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work

Medical coverage

Flex benefit plan

Extra holidays

Free parking

Job summary

DHL IT Services is seeking an IT Solutions Consultant to join our global team in Cyberjaya. The role focuses on requirement analysis, solution design, testing, and daily delivery activities for DHL Express Digital Customer Solutions.

You will work across development, QA, and product teams to ensure high-quality, scalable digital platforms. Ideal candidates are proactive, self-directed, and able to thrive in a fast-paced environment.

Qualifications

• Fluent English (written and spoken).
• Hands-on testing experience: functional and automation.
• Awareness of DevOps and Agile principles.

Responsibilities

• Take end-to-end care of systems including design, development, testing, operation and support.
• Participate in requirement analysis, solution design, system test case development and documentation.
• Prepare functional test cases and scenarios based on user stories and verify fixes.
• Deliver services according to SLA (availability, performance).
• Document work using required standards and tools.

Skills

Fluent English

Testing (Functional & Automation)

DevOps awareness

Agile principles

Customer centric mindset

Communication skills

Job description

Your IT Future, Delivered

IT Solutions Consultant

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the#GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about technology. Our GenAI team is continuously expanding. No matter your level of GenAI proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Consultant #AI #UAT

Grow together

We are looking for a consultant who will become part of our team, working together with other team mates to make our products best in class. You will be part of team is responsible for critical DHL Express platforms. The ideal candidate for this position is proactive, self-directed, team player, passionate about resolving new, challenging task. You will support requirement analysis, solution documentation, testing preparation & execution, and daily delivery activities for DHL Express Digital Customer Solutions.

Ready to embark on the journey? Here’s what we are looking for:

As an IT Solutions Consultant,

• You will take end-to-end care of our systems including designing, developing, testing, operating and supporting
• You will participate in requirement analysis, solution design, system test case development, interface analysis, documentation, SRS

• You will prepare functional test cases and scenarios based on user stories, perform functional tests and follow up on fixes until they meet the requirements

• You will deliver assigned services according to agreed SLA’s (TRT, Availability, Performance)

• You will document work using the required standards, methods, and tools.

• You will manage expectations of the stakeholders by coordinating with developers, QA, and product teams

• You will set up and maintain test environments & test data

You should have:

• Strong customer centric mindset

• Awareness of critical concepts in DevOps and Agile principles

• Have hands-on knowledge in testing (Functional & Automation)

• Experience with support and maintenance of production environment

• Knowledge on application’s infrastructure setup (database, caching, backend services)

• Knowledge of shipping process / logistics flow will be an advantage

• Knowledge in implementing AI in solutioning

OTHER SKILLS:

• Very good communication skills and can-do attitude

• Very good analytical skills and structured approach (Detail-oriented)

• Organizational skills, team player

• Ability to work independently, self-motivation and self-confidence

• Comfortable working in a fast-paced environment

• Ability to time manage efficiently to avoid over-commitments

• Any Testing Certification is considered an advantage

• Fluent English (written and spoken)

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.