Senior Production Training Coordinator

ResMed Inc; Johor Bahru; Sur place; MYR 90 000 - 130 000; Plein temps

Résumé du poste

ResMed Inc. in Johor Bahru, Malaysia, is seeking a Senior Production Training Coordinator to lead the learning and capability framework for manufacturing teams.

You will partner with Production, Quality, Engineering, and HR to identify capability gaps, design competency-based curricula, and ensure effective knowledge transfer across operations. You will drive learning governance, maintain training compliance, and lead continuous improvement initiatives, including dashboards, KPI reporting, and

Qualifications

• Bachelor's Degree in a related discipline.
• Strong command of written and spoken English.
• 3–5 years of Training, Learning & Development, or Capability Development experience, preferably manufacturing.
• Experience developing competency frameworks and learning pathways and delivering training for production/operational teams.
• Strong facilitation, presentation, and stakeholder management skills.
• Ability to work in a fast-paced, team-oriented environment.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Strong organizational, planning, and administrative skills with attention to detail.

Responsabilités

• Conduct Training Needs Analysis (TNA) and develop a manufacturing competency framework with role-based requirements.
• Develop, govern, and improve manufacturing learning programs aligned with business objectives and regulatory requirements.
• Design curricula, materials, assessments, and learning pathways for production/support functions.
• Coordinate training schedules, logistics, resources, and attendance tracking.
• Monitor training compliance and overdue mandatory training; support audits with records.
• Generate dashboards and KPIs, analyze competency trends, and report to leadership.
• Maintain LMS data integrity and optimize learning system effectiveness.
• Collaborate with Production, Engineering, Quality, HR, and Supply Chain to identify capability needs and provide guidance.

Connaissances

Facilitation

Stakeholder management

Presentation skills

English proficiency

Organizational skills

Coaching

Formation

Bachelor's Degree in HR / Business Administration / Engineering

Outils

MS Office

LMS

Description du poste

## Senior Production Training CoordinatorApply: Johor Bahru, Malaysia: Full time: Posted Today: JR\\_054280**Position Summary** The primary role of the Production & Assembly function is to manufacture, assemble, and package products while ensuring the highest standards of quality, safety, and operational excellence. Key deliverables include managing day-to-day production and planning activities, supporting changing business demands, operating and monitoring production equipment and processes, performing assembly operations, and conducting quality inspections on incoming and finished goods. Compliance with ResMed's Quality Management System, Occupational Health & Safety (OH&S), Good Manufacturing Practices (GMP), and regulatory requirements is essential. The **Senior Production Training Coordinator** is responsible for developing, driving, implementing, and continuously improving the manufacturing learning and capability framework to enhance employee competency, operational excellence, compliance, and organizational performance. This role partners closely with Production, Quality, Engineering, and Human Resources teams to identify capability gaps, develop competency frameworks, develop training solutions, and ensure effective knowledge transfer across manufacturing operations. The incumbent will provide strategic leadership for workforce capability development by overseeing learning governance, competency management, training administration, learning effectiveness, and continuous improvement initiatives, maintain training compliance records, develop learning pathways, establish training standards, drive continuous improvement initiatives, and support a culture of learning and development. The role requires a high level of professionalism, confidentiality, and stakeholder management. **Key Responsibilities** **Training Strategy and Development** * Conduct Training Needs Analysis (TNA) through observations, employee assessments, surveys, interviews, and collaboration with functional leaders. Develop and maintain a manufacturing competency framework, including role-based competency requirements, qualification criteria, and structured learning pathways.* Develop, implement, govern, and continuously improve manufacturing learning programs and capability development strategies that support business objectives, operational excellence, workforce readiness, and regulatory compliance.* Design competency-based training curricula, materials, assessments, and learning pathways for production and support functions.* Coordinate and manage training schedules, ensuring training activities are delivered effectively and in a timely manner.* Identify and implement appropriate learning methodologies including classroom training, OJT, coaching, e-learning, blended learning, simulations, and competency assessments.* Evaluate learning effectiveness using competency assessments, operational KPIs, quality metrics, employee performance, learner feedback, and business outcomes.* Analyze learning analytics and workforce capability trends to identify skill gaps and recommend continuous improvement initiatives.* Ensure training programs comply with Quality Management System (QMS), GMP, regulatory, and company requirements.* Support employee onboarding, certification, recertification, multi-skilling, cross-training, and competency development programs. **Training Operations and Administration** * Coordinate training logistics, including scheduling, venue arrangements, training resources, and attendance tracking.* Maintain accurate and up-to-date training records, competencies, certifications, and training databases.* Prepare and distribute training materials and ensure all required resources are available before training sessions.* Monitor employee training compliance and follow up on overdue or mandatory training requirements.* Generate, analyze, and present training dashboards, learning KPIs, compliance metrics, competency trends, and workforce capability reports to leadership.* Support internal and external audits by providing training records and evidence of employee competency.* Manage training budgets and resources efficiently to maximize training effectiveness.* Maintain Learning Management System (LMS) data integrity and optimize learning system effectiveness. **Stakeholder Collaboration** * Partner closely with Production, Engineering, Quality Assurance, Human Resources, Supply Chain, and subject matter experts to identify capability requirements and develop effective learning solutions aligned with business priorities.* Provide coaching, consultation, and strategic guidance to supervisors, managers, trainers, and subject matter experts on workforce capability development and learning effectiveness.* Promote knowledge sharing, continuous learning, and best practice exchange across manufacturing operations. **Continuous Improvement and Special Projects** * Keep abreast of industry trends, adult learning methodologies, manufacturing best practices, and emerging training technologies.* Lead continuous improvement initiatives related to manufacturing learning systems, competency management, workforce capability development, and learning technologies.* Contribute to operational excellence initiatives that improve productivity, quality, compliance, employee capability, and manufacturing performance.* Benchmark manufacturing learning practices against industry best practices and recommend innovative learning solutions* Perform additional duties and special projects as assigned. **Health, Safety, and Compliance** * Promote and maintain a safe and healthy workplace in accordance with Occupational Health & Safety (OH&S) requirements.* Ensure compliance with company policies, Quality Management Systems, GMP standards, and all applicable regulatory requirements.* Actively support safety initiatives and foster a culture of safety awareness and accountability. **Qualifications and Experience** **Required** * Bachelor's Degree in Human Resources, Business Administration, Education, Organizational Development, Manufacturing, Engineering, or a related discipline.* Strong command of written and spoken English.* Minimum **3–5 years of experience** in Training, Learning & Development, or Capability Development, preferably within a manufacturing environment.* Experience developing competency frameworks and structured learning pathways and delivering training programs for production or operational teams.* Strong facilitation, presentation, and stakeholder management skills.* Ability to work effectively in a fast-paced, team-oriented environment.* Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.* Strong organizational, planning, and administrative skills with attention to detail. **Preferred** * Experience developing manufacturing competency frameworks and capability roadmaps.* Familiarity with GMP, ISO standards, Quality Systems, and regulated manufacturing environments.* Experience managing training records, competency matrices, and compliance-driven training programs.* Certification in Training, Learning & Development, Adult Learning, or Instructional Design is an advantage.* Self-motivated, proactive, and results-oriented with a positive \"can-do\" attitude.* Excellent interpersonal, communication, coaching, and influencing skills.* Meticulous, detail-oriented, and committed to continuous improvement.Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.