Senior Product Manager | Hybrid, Growth & Platform

Touch 'n Go Group; Kuala Lumpur; Hybrid; MYR 90,000 - 140,000; Full time

Benefits offered by this job

Unlimited pantry fruits snacks & meals

Mobile and broadband reimbursement

Flexible dependent-coverage options

Additional family and care leave

Medical coverage including dental/opt

Job summary

Touch ’n Go Group is seeking a Product Manager to shape and drive digital product strategies across our platform. You will collaborate with technology, design, and operations teams to deliver customer-centric solutions and measurable business impact.

The role emphasizes hybrid work, market research-driven decisions, and cross-functional leadership to optimize user journeys and platform performance while aligning with financial and strategic goals.

Qualifications

• Bachelor's Degree in Business, Information Technology, Computer Science, Engineering, Marketing, or a related field.
• 2-3 years of experience in Product Management, Digital Platforms, E-commerce, Marketplace, FinTech, or related digital business environments.
• Experience managing digital product lifecycles and collaborating with technology and business stakeholders.
• Familiarity with Agile, Scrum, or other product delivery methodologies.
• Experience with mobile applications, online platforms, or digital marketplaces is highly preferred.
• Hybrid work arrangement and flexi hours.

Responsibilities

• Support the development and execution of product strategies and roadmaps aligned with business goals, customer needs, and market opportunities.
• Define and manage product initiatives that enhance platform capabilities, customer experience, and commercial performance.
• Conduct market research, customer analysis, and competitive benchmarking to identify emerging trends and growth opportunities.
• Champion innovation and continuous improvement by identifying opportunities to enhance customer journeys, search and discovery experience, inventory visibility, fulfilment capabilities, and overall platform usability.
• Establish product governance and prioritization frameworks to ensure resources are focused on high-impact initiatives and aligned to strategic objectives.
• Manage the end-to-end product lifecycle from ideation and business case development through requirements gathering, prioritization, implementation, launch, and post-launch review.

Skills

Product strategy

Roadmap development

Market research

Customer analysis

Agile methodologies

Cross-functional collaboration

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Touch ’n Go Group is seeking a Product Manager to shape and drive digital product strategies across our platform. You will collaborate with technology, design, and operations teams to deliver customer-centric solutions and measurable business impact.

The role emphasizes hybrid work, market research-driven decisions, and cross-functional leadership to optimize user journeys and platform performance while aligning with financial and strategic goals.