Senior Platform UX & Configuration Consultant

TradeBeyond

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

10 days ago

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Benefits offered by this job

Competitive compensation

Global environment

Job summary

TradeBeyond is seeking a Senior Consultant, Professional Services to join our delivery team in Malaysia. You will own the Experience & Configuration track, mapping user journeys, building UI/UX sandbox prototypes, and configuring platform modules to align with UAT outcomes.

You will work within a Strategic Delivery Pod to ensure solutions are technically viable and easy for end users to adopt, while translating field observations into actionable product feedback for our Product and Engineering

Qualifications

Bachelor's degree in Business Information Systems, Computer Science, or related disciplines.
3–4 years' experience in senior product design, UX design, enterprise SaaS configuration, business analysis, or software implementation.
Proven ability to design and configure complex business workflows across multiple modules.
Strong understanding of UI/UX principles, user adoption, workflow simplification, and enterprise process design.
Hands-on experience with low-code/no-code configuration, custom views, validation rules, user profiles, permissions, or workflow logic.
Ability to translate customer requirements into user journeys, prototypes, configuration maps, and functional design outputs.
Strong customer-facing communication skills and ability to work with both business and technical stakeholders.

Responsibilities

Lead the design and configuration of complex cross-module workflows on the TradeBeyond platform.
Translate customer business processes/requirements into user journeys, configuration maps, sandbox prototypes, and production-ready functional designs.
Configure advanced workflow logic, custom views, validation rules, user profiles, module settings, and business process behavior.
Identify user friction and adoption blockers, then reengineer configuration maps and user experiences to improve usability.
Partner with peers, product and engineering teams to ensure designs are business-relevant, technically feasible, and delivery-ready.
Support UAT by helping customers validate usability, process fit, and functional completeness.
Capture field feedback, configuration limitations, product gaps, and recurring usability issues from customer engagements.
Collaborate with internal Product and Engineering teams to turn customer insights into product innovation and better user experience.
Create reusable design patterns, configuration templates, and workflow blueprints to accelerate future implementations.
Mentor junior team members and promote strong configuration, usability, and design standards across delivery projects.