Senior Network & Server Infrastructure Engineer

Tune Protect Group Berhad

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

14 days+

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Job summary

Tune Protect Group Berhad is seeking a Senior Network & Server Support Engineer in Kuala Lumpur to manage and optimize our network, server, cloud, and infrastructure platforms. You will provide advanced Level 2–3 support, drive proactive maintenance, and champion continuous service improvement as a technical SME for our infrastructure technologies.

You will collaborate with internal stakeholders, vendors, and partners on modernization, capacity planning, DR readiness, and strategic initiatives

Qualifications

Min 5 years of experience in enterprise network and infrastructure support.
Hands-on with Huawei/Aruba networks and enterprise firewalls.
Experience in Windows and Linux server administration.
Proficient in network monitoring and observability tools.
Ability to work across multi-site environments and document SOPs.

Responsibilities

Monitor, manage, and optimize enterprise network, server, storage, and cloud infrastructure.
Provide Level 2–3 support for infrastructure incidents and service requests.
Administer network technologies including LAN/WAN/WLAN, VPN, firewalls, and load balancers.
Maintain Windows and Linux servers, including patching and hardening.
Manage Active Directory, DNS, DHCP, virtualization, storage, and cloud services.
Proactive monitoring, health checks, and performance analysis.
Lead troubleshooting during major incidents and restore services quickly.
Conduct RCA and implement preventive measures for improved stability.
Plan upgrades, migrations, and capacity enhancements.
Drive automation and standardization for efficiency.
Support DR/BCP and resiliency testing; ensure recoverability.
Ensure compliance with security policies and governance frameworks.
Collaborate with vendors, MSPs, and partners to deliver reliable services.
Develop and maintain infrastructure docs, diagrams, and runbooks.
Provide SME guidance on network, server, cloud, and infra technologies.