Senior Network Engineer

ServiceOne Limited; Kuala Lumpur; Remote; MYR 180,000 - 280,000; Full time

Job summary

ServiceOne Limited is seeking an experienced network engineer to lead complex network projects for multinational enterprises in Kuala Lumpur. The role involves migration planning, testing, and delivering comprehensive documentation while maintaining business continuity during cutovers.

You will liaise with stakeholders to minimize downtime, resolve emergencies, and provide optimization recommendations. A bachelor’s degree and English plus Mandarin fluency are required; 5+ years of enterprise

Qualifications

• Bachelor's degree or higher in Computer Science or related field.
• Mandarin and English fluency (spoken and written).
• Minimum 5 years' network maintenance experience; enterprise network & data centre experience preferred.
• Cisco CCIE or Fortinet NSE-5 or higher certifications preferred.

Responsibilities

• Responsible for network project implementation for medium-to-large multinational enterprises.
• Collaborate with project team to execute migration plans, conduct testing and acceptance, ensure issue closure, and produce delivery documentation.
• Ensure smooth business operations during network system migration with zero business interruption, zero data loss, and zero downtime.
• Handle network emergencies, manage change risks, and resolve network failures.

Skills

Network maintenance

SD-WAN

Routing & Switching

BGP

Mandarin

English

Data centre networks

Customer service

Education

Bachelor's degree in Computer Science or related field

Tools

Cisco

Fortinet

SD-WAN tech

Job description

• Responsible for network project implementation for medium-to-large multinational enterprises.
• Collaborate with the project team to execute migration plans, conduct testing and acceptance, ensure issue closure, and produce delivery documentation.
• Ensure smooth business operations during network system migration, achieving zero business interruption, zero data loss, and zero network downtime.
• Handle network emergencies, manage network change risks, and resolve network failures.
• Provide network optimization recommendations and eliminate potential network risks.
• Develop technical solutions based on user requirements and provide technical support.
• Any other ad hoc tasks assigned by management from time to time.
• Bachelor's degree or above in Computer Science or a related field.
• Fluent in English (both spoken and written) and M A N D A R I N.
• Minimum of 5 years of network maintenance experience; experience in large enterprise network maintenance and data centre implementation is preferred.
• Professional certifications such as Cisco CCIE or Fortinet NSE 5 and above are preferred.
• Proficient in mainstream network products and technologies including Cisco and Fortinet; skilled in the configuration and management of SD-WAN, routers, switches, firewalls, and related technologies.
• Familiar with enterprise networking and routing protocols such as BGP; experienced with encapsulation protocols including GRE, IPsec, and EVPN; knowledgeable about internet-based products, leased lines, and MPLS VPN technologies.
• Hands-on experience with large-scale campus and data centre network architecture, including network cutover, migration, go-live assurance, and troubleshooting.
• Strong customer service orientation with the ability to analyze and independently resolve issues; able to work under pressure.
• Highly responsible with a strong sense of teamwork; proactive and dedicated work attitude; excellent interpersonal and communication skills.
• 5-day workweek - Monday to Friday; Working Hours: 0900 AM ~ 1800 PM
• FULLY REMOTE (occasionally requires returning to the office e.g., meetings, on-site troubleshooting - might not be frequent)
• 12-month contract role (renewal is available subject to performance)