Senior Microsoft Copilot & Agentic AI Engineer

MLAI Digital AI Solutions Malaysia; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

MLAI Digital AI Solutions Malaysia is seeking a Senior Microsoft Copilot & Agentic AI Engineer with deep knowledge of the Microsoft AI ecosystem. You will design, develop, and deploy enterprise AI assistants, integrating with Copilot Studio, Microsoft 365, Teams, SharePoint, and Power Platform.

Expect focus on agent skills, tool calls, orchestration, and secure enterprise architectures. Minimum 6 years of experience, fluent English and Bahasa Malaysia, and current residence in Malaysia.

Qualifications

• 6+ years of professional experience in AI/ML engineering.
• Fluent in English and Bahasa Malaysia (Malay).
• Based in Malaysia with strong communication skills.

Responsibilities

• Design, develop, configure, and customise Microsoft Copilot solutions for enterprise needs.
• Build conversational assistants, workflow automation, and task-oriented AI experiences.
• Integrate copilots with Microsoft 365, Teams, SharePoint, Power Platform.
• Configure connectors, actions, APIs, and enterprise data integrations.
• Implement context-aware conversations, RAG, grounding, and fallbacks.
• Develop reusable agent skills, tools, actions, and capabilities.

Skills

English fluency

Bahasa Malaysia

Education

Bachelor's degree in CS / related field

Tools

Copilot Studio

Azure AI services

Copilot technologies

Job description

Senior Microsoft Copilot & Agentic AI Engineer

We are looking for a Senior Microsoft Copilot & Agentic AI Engineer with a strong understanding of the Microsoft AI ecosystem and practical experience in designing, developing, integrating, testing, and deploying enterprise AI assistants and autonomous agents. The ideal candidate should understand how modern agents operate beyond simple prompt-and-response interactions, including agent skills, tool calling, orchestration, execution environments, contextual grounding, access control, evaluation, and production monitoring. The candidate must be comfortable working with Microsoft Copilot technologies, Azure AI services, enterprise data sources, and security-conscious agent architectures.

Key responsibilities

Design, develop, configure, and customise Microsoft Copilot solutions for enterprise business requirements.

Build conversational assistants, workflow automation, and task-oriented AI experiences using Microsoft Copilot Studio.

Integrate copilots with Microsoft 365, Microsoft Teams, SharePoint, Power Platform, and other supported enterprise systems.

Configure connectors, actions, APIs, knowledge sources, and enterprise data integrations.

Implement context-aware conversations, retrieval-augmented generation (RAG), grounding, and appropriate fallback mechanisms.

Develop and integrate reusable agent skills, tools, actions, and task-specific capabilities.

Integrate agents with APIs, enterprise services, databases, knowledge repositories, and approved external tools.

Implement structured inputs and outputs, validation, error handling, and predictable execution behaviour.

Understand and contribute to the engineering of agent harnesses and runtime execution environments.

Test agent behaviour against unexpected inputs, ambiguous instructions, tool failures, and prompt-injection attempts.

About you

Minimum 6 years of professional experience.

Professional fluency in English and Bahasa Malaysia (Malay), with strong verbal and written communication skills.

Currently based in Malaysia.

Strong understanding of the Microsoft AI ecosystem.

Practical experience in designing, developing, integrating, testing, and deploying enterprise AI assistants and autonomous agents.

Comfortable working with Microsoft Copilot technologies, Azure AI services, enterprise data sources, and security-conscious agent architectures.

About us

MLAI Digital is an 8-year-old, Microsoft Azure Frontier-specialised Agentic AI organisation focused on building, deploying, securing, and scaling enterprise-grade AI agents. We have independently developed 500+ AI agents using Microsoft Azure AI Foundry and Microsoft Copilot Studio, helping enterprises accelerate business processes, automate workflows, improve productivity, and unlock measurable business value through Agentic AI.

Our capabilities extend beyond agent development. We focus on the complete Agentic AI lifecycle, including: Enterprise Agentic AI architecture, engineering, and deployment; Microsoft Azure AI Foundry and Copilot Studio implementations; Agent skills, reusable capabilities, tool integration, and orchestration; Agent harness design, execution control, evaluation, and reliability; Microsoft Agent 365 and enterprise agent management; Copilot-based workplace productivity and collaboration scenarios; AI security, governance, observability, monitoring, and compliance; Specialised Security Operations Centre (SOC) agents for security operations and threat investigation.

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