Senior Media Planner

Publicis Groupe Malaysia; Kuala Lumpur; Hybrid; MYR 40,000 - 55,000; Full time

Benefits offered by this job

Generous leave entitlements

Comprehensive medical coverage

Phone allowance

Hybrid working schedule

Job summary

Publicis Groupe Malaysia is seeking a dedicated professional to manage client relationships and ensure satisfaction. Responsibilities include responding to client inquiries, developing partnerships, and performing media application functions. The ideal candidate will have 2 years of experience in a media agency and strong communication skills.

The role offers generous leave entitlements, comprehensive medical coverage, and a hybrid working schedule, highlighting the company’s commitment to employee welfare.

Qualifications

• 2 years of experience in a media agency.
• Strong communication and presentation skills.
• Strong understanding of media terminology and concepts.
• Conversant with digital media and able to think across the media mix.
• Attention to detail and numeracy.

Responsibilities

• Establish and maintain positive client relationships.
• Respond to client requests and update on media opportunities.
• Develop relationships with business partners for smooth placement.
• Perform basic and advanced functions of planning/booking systems.
• Reconcile media payment variances.

Skills

Media agency experience

Communication skills

Understanding of media terminology

Digital media knowledge

Attention to detail

Job description

Company Description

Publicis Groupe, one of the world’s largest communications groups, is known for its creativity, technology, digital and consulting expertise. With over 80,000 employees in more than 100 countries, the Groupe’s four solution hubs – Creative (Publicis Communications), Media (Publicis Media), Digital business transformation (Publicis Sapient) and Health & Wellbeing (Publicis Health) – work together under the “Power of One” model to put clients at the core of the organisation.

Responsibilities

• Client Management: establish and maintain positive relationships with clients, obtain feedback and ensure overall client satisfaction with minimal complaints.
• Respond accurately to client requests and update clients on new packages, competitive alerts, media opportunities and campaign follow‑through.
• Communicate client special requests, such as ad‑hoc reports, to the team.
• Business Partner Management: develop relationships with business partners (creative, media owners, etc.) to obtain updated information that contributes to work objectives and smooth placement.
• Ensure clear documentation of all communications with business partners.
• Verify terms and conditions in media owner contracts are approved by supervisor.
• Research & Media Applications Proficiency: perform basic and advanced functions of planning/booking systems, both syndicated and proprietary, and generate reports (by medium, pre‑and‑post‑buy, syndicated, proprietary).
• Apply agency’s planning approach and adhere to the media planning process.
• Financial: accurately and timely input into billing system, update and follow‑through all changes to media placement, reconcile media payment variances.
• Industry Knowledge: basic understanding of media scene and developments, awareness of brand and product categories, competitive framework, and ability to conduct target analysis and apply insights to create an effective plan or buy.
• Investment Management: optimise and adhere to budget constraints in clients’ briefing schedules, perform expenditure updates and manage cost allocation across mediums.
• Corporate Responsibility: demonstrate appropriate behaviours to uphold the company’s image, reputation and credentials.

Qualifications

• 2 years of experience in a media agency.
• Strong communication and presentation skills.
• Strong understanding of media terminology and concepts.
• Conversant with digital media and able to think across the whole media mix, with hands‑on experience of various technology platforms.
• Sense of commercial acumen.
• Attention to detail and numeracy.
• Possess rigor with ability to thrive in a fast‑paced, dynamic environment.

Additional Information

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day and all four major festive celebrations.
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• Hybrid working schedule with Friday disconnects.
• Office closure last week of December every year.
• Phone allowance.