Senior Manager Organization Development

AEON Credit Service (M) Berhad; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

AEON Credit Service (M) Berhad is seeking a Senior Manager to lead the Organization Development team and shape the organization’s leadership pipeline through strategic learning initiatives.

The role requires steering the Training and Talent Management function, partnering with senior leaders to prioritize development, and ensuring programs align with business strategies. Strong analytics, stakeholder management, and cross-functional leadership are essential.

Qualifications

• At least Bachelor’s degree in Human Resources, Organizational Development, or related field.
• Minimum 10 years of progressive HR experience, with at least 5 years in Talent Management or Organizational Development.
• Proven success in designing succession planning and leadership development strategies.
• Strong stakeholder management and influencing skills at senior leadership levels.
• Experience leading cross-functional teams and large projects.

Responsibilities

• Strategize and implement a comprehensive training and talent management plan aligned with organizational goals.
• Provide vision and direction to the Training and Talent Management team and collaborate with senior leaders.
• Identify and prioritize key development areas with business leaders and design targeted learning solutions.
• Design and oversee delivery of learning programs across technical, soft skills, leadership, and compliance training.
• Ensure learning initiatives scale and align with business needs; monitor impact on performance and outcomes.
• Lead needs assessments to identify gaps and refine training modules to support strategy.
• Develop and manage talent development programs including mentoring and coaching; drive robust succession planning.
• Oversee performance management processes, including KPI setting and reviews; implement 360 feedback mechanisms.
• Develop and manage the department budget; allocate resources including trainers and LMS platforms.
• Track and report on training effectiveness, employee development, and retention metrics to senior management.
• Build strong stakeholder relationships; act as strategic partner to inform business decisions on learning and talent management.

Skills

Strategic Planning

Leadership

Learning & Development

Needs Analysis

Stakeholder Management

Data Analytics

Budget Management

LMS

Education

Bachelor’s degree in Human Resources or Organizational Development

Tools

LMS

Job description

We are seeking a dynamic and strategic Senior Manager to lead our Organization Development team. This role is critical in shaping the organization’s leadership pipeline and driving impactful learning initiatives.

Key Responsibilities

Strategic Planning and Leadersh

• ipDevelop and implement a comprehensive training and talent management strategy aligned with the organization's goal
• s.Lead the Training and Talent Management department, providing vision, direction, and guidance to team member
• s.Collaborate with senior leadership to identify and prioritize key areas for employee developmen

Learning and Developm

• entDesign and oversee the delivery of learning programs, including technical, soft skills, leadership, and compliance traini
• ng.Ensure that all learning initiatives are aligned with business needs, are scalable, and effectively enhance employee performan
• ce.Lead the team in conducting needs assessments to identify learning gaps, develop targeted training solutions, and revise existing training modules to ensure alignment with the organization’s strategy and directi
• on.Continuously assess and improve the quality and impact of learning programs based on feedback and data analyti

cs. Talent Development and Succession Pla

• nningDevelop and manage talent development programs, including leadership development, mentoring, and coaching initiat
• ives.Implement and maintain a robust succession planning process and framework to identify and prepare future leaders within the organization, develop relevant developmental program to close the competency
• gaps.Monitor and assess the effectiveness of talent management initiatives and make adjustments as neces
• sary.Oversee succession planning initiatives to identify and cultivate future leaders for key roles within the organiza

tion. Performance Mana

• gementLead the team to manage performance management processes, including employees’ KPI setting, performance reviews, and 360’ feedback mecha

nisms. Budget and Resource Man

• agementDevelop and manage the department's budget, ensuring cost-effective use of res
• ources.Oversee the allocation of resources, including trainers, training materials, and Learning Management System (LMS) pla

tforms. Data Analysis and R

• eportingTrack and analyse key metrics related to training effectiveness, employee development, and talent re
• tention.Prepare and present regular reports to senior management on the impact of training and talent management init

iatives. Stakeholder E

• ngagementBuild strong relationships with key stakeholders, including department heads, HR, and external
• partners.Serve as a strategic partner to the business, providing insights and recommendations on training and talent managemen

t issues. Job Requ

• irements:
  At least Bachelor’s degree in Human Resources, Organizational Development, or rel
• ated field.Minimum 10 years of progressive HR experience, with at least 5 years in Talent Management or Organizational D
• evelopment.Demonstrated success in designing and executing succession planning and leadership development
• strategies.Strong stakeholder management and influencing skills at senior leaders
• hip levels.Experience leading teams and managing cross-functiona
• l projects.Excellent analytical, communication, and presentat