Senior Living Front Desk Concierge

Civitas Senior Living; Taiping; On-site; MYR 131,000 - 171,000; Full time

Job summary

Civitas Senior Living in Louisville, KY is seeking a warm, professional Receptionist to greet residents, family members, vendors, and staff. You will manage calls, messages, mail, front desk duties, and a welcoming lobby with courtesy, discretion, and efficiency.

No healthcare experience is required—training is provided. The role rewards empathy, clear communication, reliability, and teamwork to create a calm, respectful environment for residents and visitors.

Qualifications

• Experience in senior living or healthcare is a plus, but training is provided.
• Exceptional ability to communicate with a diverse audience.
• Compassion and genuine interest in working with the elderly.

Responsibilities

• Deliver high-quality customer service with warmth and professionalism.
• Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Distribute resident and office mail, acting as a key link in the information chain.
• Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
• Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Work closely with other departments, fostering a collaborative and efficient environment.

Skills

Customer service

Communication skills

Empathy

Job description

Civitas Senior Living in Louisville, KY is seeking a warm, professional Receptionist to greet residents, family members, vendors, and staff. You will manage calls, messages, mail, front desk duties, and a welcoming lobby with courtesy, discretion, and efficiency.

No healthcare experience is required—training is provided. The role rewards empathy, clear communication, reliability, and teamwork to create a calm, respectful environment for residents and visitors.