Senior Living Receptionist — Warm Welcomes & Consistent Schedules

Civitas Senior Living; Taiping; On-site; MYR 114,000 - 146,000; Full time

Benefits offered by this job

Employee Recognition Program

Employee Referral Incentives

Consistent Schedules

Job summary

Civitas Senior Living is seeking a Receptionist to be the welcoming face for residents, families, vendors, and staff. You will handle calls, mail, and office support while representing a caring, professional image at the front desk.

The role emphasizes empathy, strong communication, and teamwork in a senior living setting, with training provided for new hires. This on-site position emphasizes a friendly, well-organized lobby environment.

Qualifications

• Experience in senior living or healthcare is a plus; training is provided.
• Strong communication skills and the ability to relate to a diverse audience.
• Empathy and genuine interest in assisting residents.

Responsibilities

• Deliver high-quality customer service with warmth and professionalism.
• Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Distribute resident and office mail, acting as a key link in the information chain.
• Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
• Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Work closely with other departments, fostering a collaborative and efficient environment.

Skills

Customer service

Communication

Empathy

Team collaboration

Job description

Civitas Senior Living is seeking a Receptionist to be the welcoming face for residents, families, vendors, and staff. You will handle calls, mail, and office support while representing a caring, professional image at the front desk.

The role emphasizes empathy, strong communication, and teamwork in a senior living setting, with training provided for new hires. This on-site position emphasizes a friendly, well-organized lobby environment.