Front Desk Ambassador – Senior Living

Civitas Senior Living; Taiping; On-site; MYR 79,000 - 101,000; Full time

Benefits offered by this job

Employee Recognition Program

Employee Referral Incentives, Consis­t

Job summary

Civitas Senior Living is seeking a friendly Receptionist to greet residents, families, vendors, and staff, delivering warm, professional service at the front desk.

You will answer calls, manage mail, assist with administrative tasks, and coordinate with other departments to ensure a smooth daily operation in a caregiving environment. Training is provided, prior senior living exposure helps though not required.

Qualifications

• Experience in senior living or healthcare is a plus, but not mandatory.
• Excellent communication skills with residents, families, and staff.
• Empathy and a genuine interest in working with seniors.

Responsibilities

• Deliver high-quality customer service with warmth and professionalism.
• Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Distribute resident and office mail, acting as a key link in the information chain.
• Fax, photocopy, and assist with file maintenance, becoming a pivotal resource.
• Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Work closely with other departments, fostering a collaborative and efficient environment.

Skills

Customer service

Communication

Empathy

Job description

Civitas Senior Living is seeking a friendly Receptionist to greet residents, families, vendors, and staff, delivering warm, professional service at the front desk.

You will answer calls, manage mail, assist with administrative tasks, and coordinate with other departments to ensure a smooth daily operation in a caregiving environment. Training is provided, prior senior living exposure helps though not required.