Senior IT Infrastructure Engineer: Networks & Systems

Bidfood Malaysia Sdn. Bhd; Shah Alam; On-site; MYR 50,000 - 80,000; Full time

Job summary

Bidfood Malaysia Sdn. Bhd in Shah Alam seeks an IT Infrastructure professional to support networks, servers, and security across its offices and branches.

You will install and maintain routers, switches, APs, and VPNs, administer AD/AAD, manage backups, and work with VMware/Hyper‑V and Microsoft 365. The role offers mentorship and clear paths for professional growth in a dynamic, regional business.

Qualifications

• Must have Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a closely related field.
• Minimum 2 years of hands‑on experience in IT technical support, network/system administration, or infrastructure support.
• Experience installing, configuring, and troubleshooting enterprise routers, switches, and Wireless Access Points (APs) (e.g., Cisco, Aruba, Ruckus).
• Strong understanding of core networking protocols, including TCP/IP, DNS, DHCP, routing, and VLAN segmentation.
• Practical experience configuring firewall policies (e.g., Fortinet, Sophos) and establishing secure IPsec / SSL VPN tunnels.
• Capability managing users, security groups, password policies, and Group Policy Objects (GPOs) via Active Directory or Azure AD (Entra ID).
• Routine management of enterprise backup systems (e.g., Veeam, Synology, Acronis) to ensure data integrity against ransomware.
• Hands‑on experience provisioning, scaling, and monitoring virtual machines (VMs) within VMware ESXi or Microsoft Hyper‑V.
• Strong familiarity with Windows OS, Microsoft Office suite, and corporate email systems (Microsoft 365).
• Ability to work independently under minimal guidance and deliver timely support to enterprise users.

Responsibilities

• Network Deployment & Troubleshooting: Install, configure, and maintain routers, switches, firewalls, and APs; manage LAN/WAN stability; DNS and DHCP; VPN for remote work.
• System & Server Administration: Manage servers, NAS, VMs; administer AD/AAD; patch Windows and Linux servers; manage Microsoft 365 licenses and rules.
• Cybersecurity & Uptime Continuity: Deploy antivirus/EDR; update firewalls; run regular backups and verify data integrity.
• Technical Support & Asset Management: Resolve complex IT issues; maintain inventory; write SOPs and network diagrams; coordinate with ISPs and vendors.

Education

Diploma in IT

Bachelor's in IT/Engineering

Tools

Cisco/Aruba/Ruckus gear

VMware ESXi

Hyper-V

Windows Server

Microsoft 365

Azure AD

Veeam

Synology

Acronis

Fortinet/Sophos firewall

Job description

Bidfood Malaysia Sdn. Bhd in Shah Alam seeks an IT Infrastructure professional to support networks, servers, and security across its offices and branches.

You will install and maintain routers, switches, APs, and VPNs, administer AD/AAD, manage backups, and work with VMware/Hyper‑V and Microsoft 365. The role offers mentorship and clear paths for professional growth in a dynamic, regional business.