Senior IT Infrastructure Analyst – Networks & Security

Celestica

Kulim

On-site

MYR 100,000 - 145,000

Full time

4 days ago

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Job summary

Celestica, a global leader in high-reliability design, manufacturing and supply chain solutions, is seeking an Analyst, IT Infrastructure to strengthen the reliability, performance and security of its site environment in Kulim, Malaysia.

You will install, upgrade and maintain PC/server OS, networks and related hardware, monitor incidents, collaborate with Global IT and vendors, and help ensure compliant, available IT services for end users and business operations.

Qualifications

At least 5 years in IT working experience on hardware, software & networking.
At least a degree or above in IT-related field (Computer Science, Information Technology).
Strong analytical, troubleshooting and problem-solving skills.
Good communication (oral and written) and documentation skills.
In-depth knowledge of Windows OS (server and client); Linux and other mainstream OS knowledge is advantageous.
Fundamental networking concepts knowledge.
Knowledge of infrastructure service management and diagnostic tools and processes.
Ability to provide technical support and explain technical problems in simple terms in English.

Responsibilities

Providing computers, networks, servers, IT & office equipment installation, configuration, management, maintenance and troubleshooting.
Plan, manage, revise and continuously improve IT infrastructure, network topology, cabling and interconnect (i.e. network switch/hub, Wireless Access Points, Firewall and etc).
Plan and maintain High Availability on IT infrastructure (uptime on systems, databases, network).
Monitor and propose improvement/upgrade for systems and network growth demands.
Ensure IT Systems and computer are secure and are compliant with Corporate IT Security Policy.
Daily monitor the IT Service Request/ Incidents to ensure timely correction of any incidents.
Maintain a proactive approach in attending to user's requests, identify and troubleshoot problems, enquiries, provide advice and follow up within a stipulated time to ensure the smooth operation of the end user needs and system availability.
Prepare technical documentation, procedures and guidelines and update according to SOP.
Performing IT daily checklist to ensure server room tidiness and ensure all IT equipment are working fine.
Liaise with Global IT Team and vendors to ensure projects, services and tasks are implemented as per specification and timely manner.