Senior IPRAN & Data Communications Lead Engineer

Executive Recruiters Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Executive Recruiters Sdn Bhd is seeking a Senior IPRAN & Data Communication Technical Support Engineer in Kuala Lumpur to manage complex network issues and coordinate with NOC and field teams. You will diagnose faults, perform RCA/PIR reporting, and guide junior engineers while maintaining strong customer communication.

The role requires hands-on IPRAN/IP network expertise, strong routing knowledge, and experience with network monitoring and service recovery in a telecom environment.

Qualifications

• IPRAN/IPNetwork experience with hands-on deployment, maintenance and support.
• Solid routing and switching knowledge (BGP, OSPF, MPLS, VLAN, QoS).
• Advanced fault troubleshooting across routing issues, latency, link failures and outages.
• Experience in network monitoring, alarm analysis, preventive maintenance and service recovery.
• Ability to work with telecom operators and NOC, coordinating with project teams.
• Ability to prepare RCA/PIR and technical reports and explain findings clearly.
• Technical leadership to guide junior engineers.
• Effective communication with customers and internal teams under pressure.

Responsibilities

• Diagnose and resolve complex network faults in IPRAN/IP network environments.
• Coordinate troubleshooting activities with NOC, field engineers and project teams.
• Prepare RCA and PIR reports and present findings to customers.
• Lead technical discussions and guide junior engineers.
• Monitor networks using NMS/EMS and analyse alarms for service recovery.

Skills

IPRAN / IPNetwork Experience

Routing & Switching

Advanced Fault Troubleshooting

Network O&M

Customer & NOC Support

RCA / PIR & Technical Reporting

Technical Leadership

Communication & Customer Management

Tools

NMS/EMS Experience

Job description

Executive Recruiters Sdn Bhd is seeking a Senior IPRAN & Data Communication Technical Support Engineer in Kuala Lumpur to manage complex network issues and coordinate with NOC and field teams. You will diagnose faults, perform RCA/PIR reporting, and guide junior engineers while maintaining strong customer communication.

The role requires hands-on IPRAN/IP network expertise, strong routing knowledge, and experience with network monitoring and service recovery in a telecom environment.