Senior Investigations Lead - Employee Relations APAC

NTT DATA North America; Selangor; Hybrid; MYR 120,000 - 200,000; Full time

Job summary

NTT DATA is seeking an experienced investigator to lead complex, sensitive workplace investigations across APAC. You will establish scope, review evidence, conduct interviews, prepare findings, and draft defensible reports while guiding junior investigators and P&C consultants in multiple countries.

You will advise senior stakeholders on employment risk, support harassment and discrimination matters, and ensure neutrality and confidentiality in all actions.

Qualifications

• Strong experience leading complex workplace investigations and managing sensitive ER matters.
• Working knowledge of employment law and ER practices across one or more APAC countries.
• Excellent investigation planning, interviewing, evidence assessment, and report-writing skills.

Responsibilities

• Lead complex, sensitive, senior-level, and cross-country investigations involving complaints, ethics issues, conduct, harassment, discrimination, retaliation, and other serious workplace concerns.
• Establish investigation scope and approach, review evidence, conduct interviews, prepare findings, and draft clear and defensible investigation reports.
• Provide oversight, coaching, and hands‑on support to junior investigators and ER team members, including reviewing investigation plans, interviews, findings, and reports.
• Engage with and guide P&C Consultants in selected APAC countries where investigations or complex ER matters may be managed locally.
• Ensure investigations are conducted consistently, impartially, confidentially, and in line with ER standards, internal policies, and applicable local requirements.
• Advise senior P&C and business stakeholders on investigation findings, employment risk, and appropriate corrective or disciplinary actions.
• Support harassment and discrimination matters, hostile work environment concerns, Speak Up cases, and other legally sensitive or high-impact issues.
• Review complex performance and conduct documentation to ensure neutrality, consistency, and defensibility.
• Track investigation cases, maintain accurate documentation, manage appropriate escalations, and support timely closure in the case management system.
• Partner with global and regional ER, Legal, Compliance, Risk, Security, P&C Delivery teams on ethics and Code matters and cross-country cases.
• Identify investigation trends, contribute to root cause analysis, and recommend systemic improvements to policies, processes, controls, and manager capability.
• Develop consistent investigation practices and provide capability building and training for P&C, managers, and junior investigators across APAC.

Skills

Complex investigations

Employment law knowledge

Interviewing

Report writing

Coaching

Stakeholder management

Cross-country collaboration

Confidentiality

Analytical skills

English language

Job description

NTT DATA is seeking an experienced investigator to lead complex, sensitive workplace investigations across APAC. You will establish scope, review evidence, conduct interviews, prepare findings, and draft defensible reports while guiding junior investigators and P&C consultants in multiple countries.

You will advise senior stakeholders on employment risk, support harassment and discrimination matters, and ensure neutrality and confidentiality in all actions.