Senior Industrial Relations & Investigations Lead

Watson's Personal Care Stores Sdn Bhd; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

Watson's Personal Care Stores Sdn Bhd in Kuala Lumpur is seeking an experienced Industrial Relations professional to manage disciplinary and misconduct cases and coordinate domestic inquiries. You will advise managers, ensure legal compliance, and support audits while promoting fair people practices.

The role requires strong communication, stakeholder management, and confidentiality, with a focus on aligning policy and practice across the organization in Malaysia.

Qualifications

• Bachelor's degree or higher in HR, IR, Law, or related field.
• Minimum 4 years of experience in Industrial Relations.
• Experience handling disciplinary cases and misconduct investigations.
• Hands-on experience coordinating Domestic Inquiries (DI).
• Strong knowledge of Malaysian employment legislation and labour regulations.
• Excellent communication and stakeholder management skills.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Manage employee disciplinary and misconduct cases, including investigations, fact-finding, documentation, and case resolution.
• Handle attendance-related matters such as absenteeism, tardiness, and unauthorized absence.
• Draft and review disciplinary and employment-related correspondence.
• Coordinate and support Domestic Inquiries (DI), including case preparation, witness coordination, minute-taking, and outcome documentation.
• Ensure compliance with Malaysian employment laws and company policies.
• Support Labour Office audits, inspections, and statutory compliance matters.
• Maintain Industrial Relations and compliance reports and provide insights to stakeholders.
• Advise managers on disciplinary procedures, grievance handling, attendance management, and employee relations issues.
• Partner with People Partners and business leaders to promote fair and consistent people practices.
• Support Industrial Relations projects and continuous improvement initiatives.

Skills

Disciplinary cases

Industrial Relations

Domestic Inquiries

Stakeholder management

Employee relations

Education

Bachelor's Degree in Human Resources, Industrial Relations, Law, Business Administration, or related disciplines

Job description

Watson's Personal Care Stores Sdn Bhd in Kuala Lumpur is seeking an experienced Industrial Relations professional to manage disciplinary and misconduct cases and coordinate domestic inquiries. You will advise managers, ensure legal compliance, and support audits while promoting fair people practices.

The role requires strong communication, stakeholder management, and confidentiality, with a focus on aligning policy and practice across the organization in Malaysia.