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Grab is seeking a Senior Service Assurance Manager to drive the Total Quality and Incident Management strategy across engineering teams. This individual will lead incident, problem and change management initiatives, coordinate cross-functional efforts, and report on key success metrics.
This is an IC role requiring executive-level collaboration and strong analytical skills, onsite in Petaling Jaya. The role focuses on driving continual improvement, governance, and operational excellence across
Grab is seeking a Senior Service Assurance Manager to drive the Total Quality and Incident Management strategy across engineering teams. This individual will lead incident, problem and change management initiatives, coordinate cross-functional efforts, and report on key success metrics.
This is an IC role requiring executive-level collaboration and strong analytical skills, onsite in Petaling Jaya. The role focuses on driving continual improvement, governance, and operational excellence across