Senior HR Executive (Recruitment & Employee Relations)

Secret Recipe Cakes and Café Sdn Bhd; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading bakery and café chain in Malaysia is seeking a Senior HR Executive responsible for managing Industrial Relations and Recruitment functions. This role involves handling employee grievances, leading investigations, and executing recruitment strategies. The ideal candidate should possess relevant qualifications and experience in HR, ideally with a generalist background and leadership capabilities. This full-time position is based in Taman Mayang, Petaling Jaya, and offers a competitive benefits package.

Benefits

EPF, SOCSO and EIS contribution

Group Personal Accident Protection

Group Hospitalization Scheme

Outpatient Treatment

Dental Subsidy

Comprehensive leave package

Staff Purchase Discount

Parking subsidy

Qualifications

• Minimum 3-4 years experience in Recruitment and Industrial Relations.
• 2-3 years experience with team leadership.
• Willingness to work in Taman Mayang, Petaling Jaya.

Responsibilities

• Manage all IR/ER activities in compliance with labour legislation.
• Handle employee grievances with professionalism.
• Lead investigations for disciplinary cases.
• Plan and execute end-to-end recruitment activities.
• Build and maintain a strong talent pipeline.

Skills

Hands-on experience in disciplinary case handling

Strong recruitment strategies

Employee counselling

Education

Professional Certificate or Bachelor's Degree in Human Resources

Job description

Senior HR Executive (Recruitment & Employee Relations)

Senior HR Executive – Industrial Relations & Recruitment is responsible for managing end-to-end Industrial Relations (IR), Employee Relations (ER), and Recruitment functions for the Secret Recipe Group. This role requires strong hands-on experience in disciplinary case handling, investigations, and IR/ER advisory, combined with the ability to drive effective recruitment strategies to support business needs.

Key Responsibilities

Industrial Relations & Employee Relations (Primary Focus)

• Plan, manage, and execute all IR/ER activities in compliance with Malaysian labour legislation, company policies, and Management direction.
• Handle employee grievances and inquiries with professionalism, confidentiality, and respect.
• Lead investigations for disciplinary cases, including fact-finding, witness interviews, documentation, and case analysis.
• Provide counselling to employees on misconduct, performance issues, and behavioural concerns.
• Draft and issue official disciplinary letters (show cause, warning, suspension, termination, etc.).
• Maintain complete and organised IR/ER case files to ensure all documentation is accurate, secure, and easily retrievable.
• Liaise with government agencies (JTK, JPP, SOCSO, EPF, etc.) on labour compliance matters and attend hearings when required.
• Keep Management updated on potential risks, case progress, and recommendations.
• Stay updated on the latest IR/ER trends, amendments to the Employment Act, and industry practices.

Recruitment & Talent Acquisition

• Plan and execute end-to-end recruitment activities, including sourcing, screening, shortlisting, interviewing, and onboarding.
• Build and maintain a strong talent pipeline through job boards, social media, career fairs, educational institutions, and government agencies.
• Partner with hiring departments to understand manpower needs and ensure recruitment strategies align with business direction.
• Ensure hiring processes are efficient, compliant, and provide a positive experience for candidates and hiring managers.
• Develop and update recruitment reports, dashboards, and metrics to monitor hiring performance.
• Continuously stay updated on recruitment trends, tools, and best practices.

Benefits

• Reputable company
• Strategic location
• EPF, SOCSO and EIS contribution
• Group Personal Accident Protection
• Group Hospitalization Scheme
• Outpatient Treatment
• Dental Subsidy
• Comprehensive leave package (i.e Compassionate, Wedding, Examination, Calamity etc)
• Compassionate Token
• Birthday Gift
• Wedding Cake
• Staff Purchase Discount
• Parking subsidy

Job Requirements

• Candidate must possess at least a Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Human Resources or equivalent.
• Preferably Generalists or Executives with at least 3-4 year(s) in Recruitment and Industrial Relations.
• Preferably applicants with at least 2-3 years experience with team leadership.
• Applicants must be willing to work in Taman Mayang, Petaling Jaya.
• Full-Time position available.