Senior Housekeeping Manager

Courtyard By Marriott Subang; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Courtyard By Marriott Subang is seeking a dedicated housekeeping supervisor to oversee daily housekeeping operations, supervise and train the housekeeping team, and ensure cleanliness and quality standards are consistently maintained.

The role includes managing room inspections, linen and inventory control, staff scheduling, monitoring costs, handling guest requests and complaints, and coordinating with other departments to deliver smooth hotel operations and exceptional guest satisfaction.

Qualifications

• Experience in housekeeping operations and hotel standards.
• Ability to manage staff schedules and inventory.
• Strong guest service ethos.

Responsibilities

• Overseeing daily housekeeping operations.
• Supervising and training housekeeping team.
• Ensuring cleanliness and quality standards are consistently maintained.
• Managing room inspections, linen and inventory control.
• Preparing staff schedules.
• Monitoring departmental costs.
• Handling guest requests and complaints.
• Coordinating with other departments to ensure smooth hotel operations and excellent guest satisfaction.

Skills

Supervisory skills

Staff training

Quality standards

Guest service orientation

Job description

Courtyard By Marriott Subang is seeking a dedicated housekeeping supervisor to oversee daily housekeeping operations, supervise and train the housekeeping team, and ensure cleanliness and quality standards are consistently maintained.

The role includes managing room inspections, linen and inventory control, staff scheduling, monitoring costs, handling guest requests and complaints, and coordinating with other departments to deliver smooth hotel operations and exceptional guest satisfaction.