Guest Experience & Housekeeping Supervisor

2QYRP; Putrajaya; On-site; MYR 22,000 - 29,000; Full time

Job summary

Marriott International in Putrajaya, Malaysia, seeks a Non-Management Housekeeping Supervisor to ensure room and public area quality and to coordinate daily activities. The role involves liaising with Engineering, Front Office and Laundry to resolve issues and maintain service standards.

The incumbent will assist management with hiring, training, scheduling, evaluating, counseling, and motivating staff, while ensuring safety policies and professional appearance.

Qualifications

• Education: High school diploma or GED.
• Small businesses require basic front desk coordination.
• Experience: At least 1 year in related housekeeping tasks.

Responsibilities

• Inspect guest rooms, public areas, pool after cleaning for quality.
• Run room status reports and prioritize room cleaning.
• Coordinate with Housekeeping, Engineering, Front Office and Laundry.
• Assist management in hiring, training, scheduling, evaluating, counseling, and coaching staff.
• Follow safety policies and protect company assets.
• Communicate changes in room assignments and document issues.

Skills

Clear communication

Teamwork

Guest service

Education

High school diploma or GED

Tools

POS systems

Job description

Marriott International in Putrajaya, Malaysia, seeks a Non-Management Housekeeping Supervisor to ensure room and public area quality and to coordinate daily activities. The role involves liaising with Engineering, Front Office and Laundry to resolve issues and maintain service standards.

The incumbent will assist management with hiring, training, scheduling, evaluating, counseling, and motivating staff, while ensuring safety policies and professional appearance.