Senior Global Trade & Documentation Manager

Oryx Stainless Malaysia Sdn. Bhd.; Kampung Tanjung Langsat; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Catered meals

Air-conditioned canteen

Job summary

Oryx Stainless Malaysia Sdn. Bhd. in Johor is seeking an experienced Contracts, Documentation & Customer Service Manager to lead the function that handles purchase confirmations, contractual docs, customs clearance, inventory registration and shipment tracking.

You will collaborate with Commercial, Operations, Finance, Quality and Logistics to ensure accurate documentation and timely settlements, while delivering outstanding service to internal and external stakeholders.

Qualifications

• 8+ years of experience in international trade, logistics, shipping, or related operations.
• Strong knowledge of shipping (sea freight) and import/export documentation.
• ERP experience with Navision or similar systems.

Responsibilities

• Lead and develop the Contracts, Documentation & Customer Service team.
• Coordinate purchase and sales contracts from confirmation through to final settlement.
• Ensure all import, export and shipping documentation is prepared accurately and on time.
• Track shipments from suppliers through customs clearance, yard receipt and customer delivery.
• Maintain accurate inventory records and transaction documentation in Navision.
• Coordinate with Commercial, Operations, Finance, Quality and Logistics teams.
• Work with customs, authorities and regulatory bodies to ensure compliance.
• Resolve documentation issues, shipment delays and customer inquiries promptly.

Job description

Oryx Stainless Malaysia Sdn. Bhd. in Johor is seeking an experienced Contracts, Documentation & Customer Service Manager to lead the function that handles purchase confirmations, contractual docs, customs clearance, inventory registration and shipment tracking.

You will collaborate with Commercial, Operations, Finance, Quality and Logistics to ensure accurate documentation and timely settlements, while delivering outstanding service to internal and external stakeholders.