Senior General Insurance Underwriting Lead

aia; Kuala Lumpur; On-site; MYR 220,000 - 340,000; Full time

Job summary

AIA in Kuala Lumpur is seeking a highly experienced actuary to lead and oversee general insurance underwriting and operations, focusing on profitability and quality risk acceptance. The role covers personal and commercial lines, with responsibility for processes and documentation in line with company policies.

The candidate will guide teams, ensure compliance, and drive process improvements while aligning with strategic goals of the organisation.

Qualifications

• Minimum 7 years of management experience in Life/General Insurance, with knowledge of New Business processing, workflow, imaging, and electronic submission.
• Strong interpersonal and delegation skills with the ability to communicate effectively at all levels.
• Proven negotiation, supervision, and computer knowledge.

Responsibilities

• Lead and supervise the team, planning, organizing, and implementing work processes to meet departmental benchmarks across all distribution channels.
• Maintain high standards in underwriting, reviewing and approving cases within your authority to ensure profitability and quality risk acceptance.
• Implement and improve operational processes to ensure flawless and effective workflow within the department.
• Coordinate and lead all aspects of projects aimed at improving existing work processes and workflows, ensuring they align with our strategic goals.
• Conduct regular team audits to ensure continuous compliance with regulations and procedures, maintaining up-to-date knowledge of industry standards.
• Identify and develop future leaders within the team, conducting meetings and training sessions to keep staff informed about new guidelines, processes, and products.
• Lead company initiatives that span across all sections, ensuring timely delivery and operational readiness for all staff.
• Perform other responsibilities and duties as assigned by Supervisors/HOD to meet operational and other requirements.

Skills

Interpersonal skills

Delegation

Communication at all levels

Negotiation

Supervision

Computer literacy

Education

Tertiary qualification in Business Administration, Computer Science, Economics, Mathematics, Insurance, or related fields

Tools

Imaging systems

Electronic submission

Workflow software

Job description

AIA in Kuala Lumpur is seeking a highly experienced actuary to lead and oversee general insurance underwriting and operations, focusing on profitability and quality risk acceptance. The role covers personal and commercial lines, with responsibility for processes and documentation in line with company policies.

The candidate will guide teams, ensure compliance, and drive process improvements while aligning with strategic goals of the organisation.