Senior Functional Solution Analyst, Core Deposit & Lending

Maybank; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Maybank is seeking a Senior Functional Solution Analyst to translate business requirements into IT functional specs and system flows. You will collaborate with business users and technical delivery teams to design scalable IT solutions, study business and system impact, and develop user stories, BRD/FRS, test strategies, and post-live support.

The role requires a degree in IT, 8–15 years in banking core deposits and lending, strong stakeholder management, and proficiency with Jira, Confluence,

Qualifications

• BRD, FRS, User Stories, Use Cases, and Process Flows must be produced.
• Requirements elicitation through stakeholder interviews, workshops, and document analysis.
• Strong understanding of business processes, regulations, and industry best practices.
• Communicate effectively with business users and technical teams.
• Familiar with core deposit and lending processes and end-to-end lifecycle.

Responsibilities

• Clarify and translate business requirements to IT functional specs and system flows.
• Collaborate with business users and delivery teams on scalable IT solutions.
• Develop functional solution design specifications for IT teams to implement.
• Create test cases and scripts to validate delivered IT systems.
• Assist in production deployment planning and post-go-live support.
• Maintain and update BRD/FRS as needed.

Skills

Stakeholder management

Communication

Workshop facilitation

Analytical thinking

Problem solving

Presentation

Education

Degree in Computer Science/IT or related field

Tools

Jira

Confluence

Lucidchart

Microsoft Office Suite

Job description

• The senior Functional Solution Analyst (FSA) clarifies and translates business requirement to IT system functional requirement and system interaction and flows. FSA works collaboratively with the business users and technical delivery teams in developing scalable and flexible IT solutions including studying both business and system impact, creating user stories, functional design, test strategy, support delivery till goes live and post live support
• Understand business context of the business requirement, assess if there are gaps, and work with business to update the business requirement document. The business requirement document must cover business needs, compliance needs, data governance and security needs
• Familiar with existing IT system functionalities and functional flows
• Based on the understood business requirements, conceptualize and translate to become list of system features needed
• Based on the translated system feature list, analyze the impact on the existing IT systems, determine required changes to existing IT systems and/or new systems required to be built, as well as the necessary functional interaction / integration between the IT systems
• Develop functional solution design specifications that IT Technical team can use and develop the corresponding technical solution design specification. The functional solution design specification must incorporate features and flows that fulfill bank’s compliance, security, data governance policy and standards established in the bank
• Participate in project meetings to provide clarity and guidance to the technical delivery team on the functional solution design specification. Update the functional solution design specification as and when necessary
• Develop test cases and test scripts to test and confirm the delivered IT systems work as per specified by the functional solution design specification
• Analyze, assess impact, prioritize and update functional solution design document for any additional change requests raised by business
• Assist in production deployment planning (e.g. IT and business approval, readiness check, live test)
• When needed, provide post-go live functional support till stabilization

Job requirements

• Degree in Computer Science, Information Technology or related field.
• Minimum 8 to 15 years of experience in a specific Banking industry in Core Deposit and Lending products and the end-to-end process life cycle.
• Strong understanding of business processes, regulations, and industry best practices. Ability to identify business challenges and recommend process improvements.
• Requirements elicitation through stakeholder interviews, workshops, and document analysis.
• Writing high-quality Business Requirements Documents (BRD), Functional Requirements Specifications (FRS), User Stories, Use Cases, Process Flows and Acceptance Criteria.
• Strong understanding of business processes, regulations, and industry best practices.
• Ability to identify business challenges and recommend process improvements.
• Good stakeholder management skills. Able to work effectively with Business Users, Product Owners, Project Managers and Developers.
• Experience with tools such as Jira, Confluence, Lucidchart and Microsoft Office Suite.
• Manage stakeholder expectations and resolve conflicts.
• Ability to communicate effectively with technical teams.
• Facilitate workshops and decision-making sessions.
• Process mapping (As-Is and To-Be).
• Excellent communication (written and verbal), analytical thinking, problem-solving, critical thinking, presentation and facilitation skills.