Field Application Engineer (Semiconductor/SME)

TE Connectivity Manufacturing Malaysia; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Job summary

TE Connectivity Manufacturing Malaysia in Penang invites a Field Application Engineer (Semiconductor) to drive design-ins and strengthen customer relationships. You will collaborate with customer R&D teams and TE Industrial subverticals, delivering application expertise and supporting account teams with market feedback.

The ideal candidate has a engineering degree and 3–5 years in semiconductor machinery engineering, with automation exposure and strong communication skills to translate technical

Qualifications

• Bachelor's degree in Engineering (mechanics, electrics, electronics or similar).
• 3-5 years' Semiconductor Machinery industry experience in engineering (required).
• Background in Automation preferred.
• Outgoing with strong interpersonal and influencing skills; ability to build credible relationships.

Responsibilities

• Demand generation at SME lead accounts in SE Asia, including driving new product design-ins and identifying opportunities to sell TE product portfolio.
• Maintains relationships and ensures high level of customer satisfaction.
• Closely collaborates with customer engineering department.
• Performs Voice of the Customer and communicates impact to internal stakeholders.
• Creates & maintains opportunities in Salesforce.
• Attend project meetings and conduct regular customer calls and presentations.
• Understands customer application and pain points; captures customer requirements and competitive landscape.
• Discusses customer roadmaps and identifies TE product gaps and new product opportunities.
• Cooperates with internal stakeholders to generate new products based on customer feedback.
• Reviews customers' technical & quality specifications with internal stakeholders.

Skills

Interpersonal skills

Influencing skills

Relationship building

Strategic thinking

Education

Engineering degree (mechanical/electrical/electronics)

Tools

Salesforce

Job description

About the role
The Field Application Engineer (Semiconductor) is the primary relationship builder with customers engineering department and plays a crucial role in design-in of new and existing products across all TE Industrial subverticals. This role supports as application subject matter expert the Account Managers and Sales Engineers with broader application and product specific knowledge and acts as an interface between the customer and the TE IND subverticals.

Key responsibilities

Demand generation at SME lead accounts in south east Asia, including driving new product design-ins and identifies possibilities to sell the complete TE product portfolio (cable assemblies, connectors, filter)

Maintains relationships and ensures high level of customer satisfaction

Closely collaborates with customer engineering department

Performs Voice of the Customer and communicates impact to internal stakeholders

Creates & maintains opportunities in Salesforce

Attend project meetings and conduct regular customer calls and presentations

Understands customer application and pain points as well as captures customer requirements and competitive landscape

Discusses customer roadmaps and identifies TE product gaps and new product opportunities

Cooperates with internal stakeholders from various subverticals to generate new products based on customer feedback

Reviews customers technical & quality specifications in alignment with internal stakeholders

About you

Bachelor's degree of Engineering in one of the following academic disciplines: mechanics, electrics, electronics or similar relevant

3-5 years' Semi Conductor Machinery industry experience in engineering (required).

Background from Automation would be preferred

Outgoing with strong interpersonal and influencing skills and the ability to build strong, credible relationships with customers and internal stakeholders

General business acumen and strong customer management skills

Clear, strategic thinker with ability to execute on priorities and work toward targets

Ability to simplify and explain complex technical matters

Team player, likes to work with different colleagues from various backgrounds and cultures

TE Connectivity (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner for over 80 years, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers to design and deliver ground-breaking technologies that transform how the world connects, works, and lives.

TE Connectivity (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner for over 80 years, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers to design and deliver ground-breaking technologies that transform how the world connects, works, and lives.